Willow Tree Surgery
Anonymouse 2 days ago
Great
Appointment
GreatReception
BadCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
Excellentoffice manager
I have had bad runnings with the current office manager, very rude person wanna be a doctor. first occation she was discussing my medication on the phone, when i told her she was not the doctor she hung the phone, few days later i recieved a letter from her telling me any more rudeness on my part and i would be struck off. later conversation on the phone at 8 in the morning for a phone app, i told her that i had received a text from the surgery that my results from an x ray where in and to ring for an app, she told me i had to go through patch we at 78 years old i explained that i did not know how to do that, and could i please have a phone app with the doctor, and asked her if they were doing 8 o clock phone calls for phone app, to which she told me she could not help me and if i went in to the surgery she would teach me how to do patch i felt that this person should have some respect and not speak o me as if i were stupid i am after all 78 years old her hole attitude was very rude and under minding, i did just loose it and swore at her and off course she hung up the phone, i am sorry for loosing control and swearing. This person should also learn how to speak to people 3 days later i got struck off, on that same day i rung 111 and explained what had happened and within 15 mins a doctor at the surgery phoned me and i explaint to him what had happened, he was very sorry and gave me my results, if i may add that all the doctors at the surgery are great i was at that surgery for 24 years never had a problem and then along comes this office manager thinking she is in control and can speak down to people one of many office staff. I am very sad that it's come to this and hope i find another surgery soon as i have ongoing health issues with my heart and on repeat medications.
This medical practice is absolutely dreadful. They show zero commitment to patient care. From the front desk staff to the physicians, everyone lacks professionalism. For almost twelve months, my..
Willow Tree Surgery
Rekha W.
I recently completed a phone consultation with my physician, and as always, I found her incredibly personable and compassionate. She consistently approaches me with genuine humanity, making me feel..
Willow Tree Surgery
Merlin B.
Throughout my three-decade relationship with Willow Tree surgery, I've consistently experienced reliable care. When medical attention was necessary, the service has been dependable. Recently, I..
Willow Tree Surgery
Frankie A.
Terrible when I'm under the weather. Every single time I've been ill, this product fails to deliver. Completely unreliable and frustrating. Wish I could return it, but stuck with this..
Willow Tree Surgery
John C.
Top-notch physicians and caring nursing staff - I've been trusting this medical practice for over two decades.
Willow Tree Surgery
emily a.
The medical staff here are excellent, but their phone system is incredibly frustrating. I've been first in the queue for over an hour and still can't get anyone to pick up the call.
Willow Tree Surgery
Charles B.
Dr. Handalage is absolutely the most terrible physician I've encountered in my quarter-century at this medical facility. She comes across as harsh and unfriendly, consistently rushing through..
Willow Tree Surgery
shahenda s.
Outstanding medical professionals, particularly Dr. M Handalage, though the support personnel lack warmth and interpersonal skills.
Willow Tree Surgery
Alvin R.
Over the past eight years, I've consistently had excellent interactions with this medical practice. Dr. Handalage is an exceptional physician who genuinely prioritizes patient care. She..
Willow Tree Surgery
Axel F.
I strongly advise against this medical practice - in fact, steer clear completely! The medical staff appear utterly disinterested in patients' concerns, seeming to listen without genuine care and..
Willow Tree Surgery
Janet B.
Throughout our decades-long relationship with this medical practice, spanning more than three and a half decades, we have consistently received top-tier care. The recent year and a half has..
Willow Tree Surgery
Dame S.
This medical practice is my neighborhood clinic, and while I acknowledge occasional staff members might seem unhappy, I've personally witnessed patients behaving incredibly disrespectfully towards..
Willow Tree Surgery
Nab S.
Handalage is absolutely terrible; I cannot bring myself to address someone as a doctor who lacks basic professional etiquette when interacting with patients. (She constantly relies on Google to..
Willow Tree Surgery
Ellona T.
Absolutely appalling behavior from Doctor K! He reduced me to tears during the consultation by shouting at me when I requested a scan due to my ongoing pain. When he eventually consented to provide..
Willow Tree Surgery
Houssem h.
This medical practice is absolutely dreadful. Dr. Kumar demonstrates appalling professionalism, consistently displaying a dismissive, unhelpful, and discourteous attitude that falls far below any..
Willow Tree Surgery
Mal M.
I phoned at 8:04 am and endured a 30-minute wait (positioned 11th in the queue), only to have an unfriendly receptionist inform me that all appointment slots were filled and I should call back after..
Willow Tree Surgery
Jaffery T.
Dr Handalage is truly exceptional. She's incredibly compassionate and approachable, making patients feel comfortable during consultations. Her warm demeanor and genuine attentiveness shine through,..
Willow Tree Surgery
Ustadha F.
Their guidance is extremely ambiguous and confusing. I've detected discriminatory undertones, and the front desk personnel demonstrate a remarkably discourteous and demeaning attitude. I am..
Willow Tree Surgery
AllDayErrryDay A.
I've been meaning to share this review for quite some time now, and I'm glad I finally am. Whenever I reach out to schedule an appointment, I'm fortunate to be connected with Zara, who has been..
Willow Tree Surgery
steven s.
Excellent experience overall. The personnel were courteous and supportive. I've been under Dr Handalage's care, and he has been exceptional for both myself and my relatives. He ranks among the..
Willow Tree Surgery
Lielina S.