Dingle Park Practice
Jason C. 2 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadOnce a truly community based Dr's... Not anymore..!
I have been a patient at this practice for a truly considerable amount of time... I've seen Drs come and go...some better than others but mostly a very high standard...in the last 6/7 years I've watched it decline in both quality and the service they provide. I used to hear the horror stories from other people about not being able to get appointments and their GP being of no use... being under Dingle Park Practice I considered myself fortunate... You could usually get to see the Dr of your choice reasonably quickly... nowadays they have become like most other surgeries and it has become virtually impossible to see your Dr of choice...it's a different Dr every time and you build up no relationship with any of them as a result...plus the Drs seem to have no genuine interest in your condition/s...then there's the ability to actually contact the surgery via phone... It's all but impossible...now it's an app...where you have to enter NHS numbers...fill in multiple sections abouts symptoms, how long you've been ill, have you considered using a pharmacist for your issue. Is it an emergency? Can you go to hospital? Then you list your ailments I'm assuming so the receptionist/admin staff can prioritise how and when you get access to a Dr...I can only imagine how the older generations struggle with no smartphone and can't access NHS/National Insurance numbers easily...and can't navigate apps because they don't use modern phones...it's such a shame to see a decline of this nature to what was once a real community proud service... horrible to witness...
I attended an appointment recently and during my time in the waiting area, I was struck by the challenging interactions I witnessed between some patients and the reception team. Over the course of..
Dingle Park Practice
Tamira S.
The reception staff member I spoke with was unhelpful when I called to clarify the process following the practice's move to a new digital system. I was advised to ring back and await test results,..
Dingle Park Practice
Summer J.
Difficulty obtaining an appointment due to persistent busy signals when attempting to contact the practice.
Dingle Park Practice
Agnes R.
The practice seems to have made some questionable decisions regarding their appointment system. Initially, they encouraged patients to use their online booking platform as an alternative to calling..
Dingle Park Practice
roya k.
It is extremely difficult to secure an appointment at this practice. The telephone line is consistently engaged, and after a lengthy wait of around half an hour, callers are informed that no..
Dingle Park Practice
علي ح.
I am writing to formally express my concern and dissatisfaction regarding the medical services and appointment system at your facility. This place is excellent for emergency cases only. However,..
Dingle Park Practice
Juste S.
The service provided was disappointing and appeared lacking in effort. A medication prescribed seemed to worsen the situation rather than improve it, and there was insufficient support and..
Dingle Park Practice
Patsymay N.
First class practice with excellent clinicians and support staff. The team consistently goes out of their way to provide assistance in any way they can.
Dingle Park Practice
irmux b.
My initial appointment was somewhat unclear. On the whole, it was satisfactory.
Dingle Park Practice
A A.
I always visit this practice for myself and my family. The clinical staff are really professional and genuinely care about their patients. They are very kind and helpful, and we've had excellent..
Dingle Park Practice
Kenneth L.
I'm really pleased we made the switch to this practice. The service has been absolutely fantastic, from the reception staff through to the clinicians.
Dingle Park Practice
Lewis J.
The appointment booking process requires calling ahead, and when contact is made, you're informed the GP will ring you rather than scheduling a formal appointment. The available time window spans..
Dingle Park Practice
Melody A.
This practice is excellent! The team members are all very welcoming and supportive. Booking an appointment is straightforward and convenient. As a family, we are very happy with our practice! We..
Dingle Park Practice
Stephanie K.
This is the friendliest medical practice I've ever attended. I've relocated several times and have generally found receptionists at other surgeries to be rather distant or unwelcoming, but the..
Dingle Park Practice
Kam K.
Extremely disappointing experience with the reception team. Appointments are only available if you call at 8 am, and it takes numerous attempts to get through to someone who then informs you there..
Dingle Park Practice
Aminah A.
The entire team demonstrates professionalism, compassion, and efficiency in their work. I would particularly like to highlight one of the nursing staff members, whose exceptional approach to patient..
Dingle Park Practice
Theophilus C.
I have consistently received a friendly welcome at the health centre and at the pharmacy as well. Thank you for the professional care you have provided to me.
Dingle Park Practice
Susan E.
I am grateful for the assistance and support provided to my family member, who unfortunately passed away recently. It was always comforting to know that any requests for help made on their behalf..
Dingle Park Practice
Mark R.
My wife has been attempting to secure an appointment for approximately three months without success, and despite her circumstances requiring priority consideration, she has been unable to receive..
Dingle Park Practice
Urban A.
I've been attempting to obtain information regarding my test results, but have experienced difficulty reaching the practice by telephone. Securing an appointment with a doctor has proven..
Dingle Park Practice
Jenn J.