Dingle Park Practice
Jason C. 5 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadOnce a truly community based Dr's... Not anymore..!
I have been a patient at this practice for a truly considerable amount of time... I've seen Drs come and go...some better than others but mostly a very high standard...in the last 6/7 years I've watched it decline in both quality and the service they provide. I used to hear the horror stories from other people about not being able to get appointments and their GP being of no use... being under Dingle Park Practice I considered myself fortunate... You could usually get to see the Dr of your choice reasonably quickly... nowadays they have become like most other surgeries and it has become virtually impossible to see your Dr of choice...it's a different Dr every time and you build up no relationship with any of them as a result...plus the Drs seem to have no genuine interest in your condition/s...then there's the ability to actually contact the surgery via phone... It's all but impossible...now it's an app...where you have to enter NHS numbers...fill in multiple sections abouts symptoms, how long you've been ill, have you considered using a pharmacist for your issue. Is it an emergency? Can you go to hospital? Then you list your ailments I'm assuming so the receptionist/admin staff can prioritise how and when you get access to a Dr...I can only imagine how the older generations struggle with no smartphone and can't access NHS/National Insurance numbers easily...and can't navigate apps because they don't use modern phones...it's such a shame to see a decline of this nature to what was once a real community proud service... horrible to witness...
I have been a patient at this practice for a truly considerable amount of time... I've seen Drs come and go...some better than others but mostly a very high standard...in the last 6/7 years I've..
Dingle Park Practice
Joel A.
It is frustrating to attempt booking an appointment at this practice, as there appears to be no call queuing system in place. The telephone line is frequently engaged, making it difficult to get..
Dingle Park Practice
Lewis J.
The appointment booking process requires calling ahead, and when contact is made, you're informed the GP will ring you rather than scheduling a formal appointment. The available time window spans..
Dingle Park Practice
Jenn J.
I attended an appointment recently and during my time in the waiting area, I was struck by the challenging interactions I witnessed between some patients and the reception team. Over the course of..
Dingle Park Practice
A A.
I always visit this practice for myself and my family. The clinical staff are really professional and genuinely care about their patients. They are very kind and helpful, and we've had excellent..
Dingle Park Practice
Mai M.
Brilliant practice, the team are all very kind, helpful and caring. I want to give a shout out to one particular clinician who has been a superstar every time I've seen them, providing a really..
Dingle Park Practice
irmux b.
My initial appointment was somewhat unclear. On the whole, it was satisfactory.
Dingle Park Practice
Anita R.
A wonderful practice. I cannot speak highly enough of the clinical team there. I have relocated away from the area, otherwise I would have continued with them long term. They are an excellent surgery.
Dingle Park Practice
Juste S.
The service provided was disappointing and appeared lacking in effort. A medication prescribed seemed to worsen the situation rather than improve it, and there was insufficient support and..
Dingle Park Practice
Emily E.
A challenging practice to work with
Dingle Park Practice
Kam K.
Extremely disappointing experience with the reception team. Appointments are only available if you call at 8 am, and it takes numerous attempts to get through to someone who then informs you there..
Dingle Park Practice
Georgina D.
The service provided here is excellent, with courteous and compassionate reception staff, skilled clinical professionals, and a welcoming pharmacy team. The practice offers various services on-site,..
Dingle Park Practice
Stephanie K.
This is the friendliest medical practice I've ever attended. I've relocated several times and have generally found receptionists at other surgeries to be rather distant or unwelcoming, but the..
Dingle Park Practice
saira k.
If you mean the Riverside location, attending in person appears to be necessary to secure appointments. The telephone lines are frequently unavailable, and when contact is made, staff typically..
Dingle Park Practice
Summer J.
Difficulty obtaining an appointment due to persistent busy signals when attempting to contact the practice.
Dingle Park Practice
Melody A.
This practice is excellent! The team members are all very welcoming and supportive. Booking an appointment is straightforward and convenient. As a family, we are very happy with our practice! We..
Dingle Park Practice
علي ح.
I am writing to formally express my concern and dissatisfaction regarding the medical services and appointment system at your facility. This place is excellent for emergency cases only. However,..
Dingle Park Practice
Maria O.
I have been attending this practice for more than six decades, naturally with various clinicians over that time. Although I have relocated some distance away, I remain loyal to the practice and have..
Dingle Park Practice
AB A.
Called to arrange an appointment through the extended hours service advertised on the website for a Saturday or evening slot, but was informed this service is not available. When I referenced the..
Dingle Park Practice
Agnes R.
The practice seems to have made some questionable decisions regarding their appointment system. Initially, they encouraged patients to use their online booking platform as an alternative to calling..
Dingle Park Practice
Jason Cairns