Dingle Park Practice
Jason C. 3 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadOnce a truly community based Dr's... Not anymore..!
I have been a patient at this practice for a truly considerable amount of time... I've seen Drs come and go...some better than others but mostly a very high standard...in the last 6/7 years I've watched it decline in both quality and the service they provide. I used to hear the horror stories from other people about not being able to get appointments and their GP being of no use... being under Dingle Park Practice I considered myself fortunate... You could usually get to see the Dr of your choice reasonably quickly... nowadays they have become like most other surgeries and it has become virtually impossible to see your Dr of choice...it's a different Dr every time and you build up no relationship with any of them as a result...plus the Drs seem to have no genuine interest in your condition/s...then there's the ability to actually contact the surgery via phone... It's all but impossible...now it's an app...where you have to enter NHS numbers...fill in multiple sections abouts symptoms, how long you've been ill, have you considered using a pharmacist for your issue. Is it an emergency? Can you go to hospital? Then you list your ailments I'm assuming so the receptionist/admin staff can prioritise how and when you get access to a Dr...I can only imagine how the older generations struggle with no smartphone and can't access NHS/National Insurance numbers easily...and can't navigate apps because they don't use modern phones...it's such a shame to see a decline of this nature to what was once a real community proud service... horrible to witness...
It is extremely difficult to secure an appointment at this practice. The telephone line is consistently engaged, and after a lengthy wait of around half an hour, callers are informed that no..
Dingle Park Practice
Anita R.
A wonderful practice. I cannot speak highly enough of the clinical team there. I have relocated away from the area, otherwise I would have continued with them long term. They are an excellent surgery.
Dingle Park Practice
Natalie W.
The clinical staff are satisfactory, however accessing the practice is problematic. I frequently experience calls being disconnected, receive automated messages indicating the line is unavailable..
Dingle Park Practice
Patsymay N.
First class practice with excellent clinicians and support staff. The team consistently goes out of their way to provide assistance in any way they can.
Dingle Park Practice
Erin E.
Not worth registering with this practice. Obtaining an appointment is extremely difficult. There is no advance booking system available, requiring patients to either call at opening time or submit..
Dingle Park Practice
saira k.
If you mean the Riverside location, attending in person appears to be necessary to secure appointments. The telephone lines are frequently unavailable, and when contact is made, staff typically..
Dingle Park Practice
Agnes R.
The practice seems to have made some questionable decisions regarding their appointment system. Initially, they encouraged patients to use their online booking platform as an alternative to calling..
Dingle Park Practice
Emily E.
A challenging practice to work with
Dingle Park Practice
A A.
I always visit this practice for myself and my family. The clinical staff are really professional and genuinely care about their patients. They are very kind and helpful, and we've had excellent..
Dingle Park Practice
Kam K.
Extremely disappointing experience with the reception team. Appointments are only available if you call at 8 am, and it takes numerous attempts to get through to someone who then informs you there..
Dingle Park Practice
Melody A.
This practice is excellent! The team members are all very welcoming and supportive. Booking an appointment is straightforward and convenient. As a family, we are very happy with our practice! We..
Dingle Park Practice
علي ح.
I am writing to formally express my concern and dissatisfaction regarding the medical services and appointment system at your facility. This place is excellent for emergency cases only. However,..
Dingle Park Practice
Aminah A.
The entire team demonstrates professionalism, compassion, and efficiency in their work. I would particularly like to highlight one of the nursing staff members, whose exceptional approach to patient..
Dingle Park Practice
irmux b.
My initial appointment was somewhat unclear. On the whole, it was satisfactory.
Dingle Park Practice
AB A.
Called to arrange an appointment through the extended hours service advertised on the website for a Saturday or evening slot, but was informed this service is not available. When I referenced the..
Dingle Park Practice
Juste S.
The service provided was disappointing and appeared lacking in effort. A medication prescribed seemed to worsen the situation rather than improve it, and there was insufficient support and..
Dingle Park Practice
Summer J.
Difficulty obtaining an appointment due to persistent busy signals when attempting to contact the practice.
Dingle Park Practice
jaycee N.
I recently called the practice and spoke with a receptionist who appeared uncertain about the procedures. I had to clarify basic details about how appointments work and who manages them. Following..
Dingle Park Practice
Andrew T.
It is consistently difficult to secure an appointment at this practice. The phone lines are frequently unavailable, and when contact is finally established, there are typically no available slots..
Dingle Park Practice
Jason P.
A truly outstanding practice. Whenever my partner and I have required their services, they have been straightforward to reach and have provided prompt responses.
Dingle Park Practice
roya k.