Stenhouse Medical Centre
Joseph C. 2 years ago • From Google
Bad
one blood test in four months isn't enough
My endocrinologist referred me back to this surgery at the start of this year following my radiotherapy treatment. Over the past 4 months, I've only received a single blood test, haven't been sent a new referral letter, and have no clarity about when future tests are scheduled. Additionally, I got a concerning message from reception stating that 'your TSH levels are abnormal but nothing to worry about'. At 35, my wellbeing is deteriorating rapidly due to persistent tiredness and an inability to properly track my blood results. I require medical guidance to adjust my medication. Although my blood was drawn several weeks ago, I've only just been given an appointment for a standard check-up. This means I'll likely remain severely fatigued for at least another two months. It appears they're content with your TSH fluctuating wildly provided you don't become critically ill. They don't seem to understand how debilitating it is living with this condition. Being told 'one blood test every 6 months is sufficient' is unacceptable when your levels haven't yet stabilised. I'm exhausted from having to fight to advocate for my own health when I'm already so drained. I've had to escalate this to PALS. Edit: As an example, I was directed to contact someone currently away on holiday for seven days.
I rarely leave negative reviews, but I feel compelled to now. Last year I experienced persistent coughing and swollen gums for three months. Getting a 10am appointment was nearly impossible due to..
Stenhouse Medical Centre
Kim L.
Given all the unfavorable press surrounding the supposedly dreadful NHS, I want to say that the team at Stenhouse Medical Centre are absolutely wonderful and compassionate individuals. The..
Stenhouse Medical Centre
helen f.
The team consistently demonstrates helpfulness, and I receive my requested appointments nearly every time. When they're unable to accommodate my preferred slot, they always explain the reasoning and..
Stenhouse Medical Centre
Emma B.
After switching from Highcroft (a terrible experience!), I can genuinely say that Stenhouse has surpassed what I hoped to find in a new medical practice! The front desk staff are consistently..
Stenhouse Medical Centre
Steph D.
I've been a patient at this medical practice for quite some time, and despite the challenges they face, the staff has consistently shown kindness and support to both me and my loved ones. I'd like..
Stenhouse Medical Centre
Ash A.
When my 2-year-old daughter came down with an illness, we reached out to Stenhouse Medical Centre around 5:30 pm. We were pleasantly amazed when Dr. Joanne Carey called us back right away and..
Stenhouse Medical Centre
Joy W.
I've been a patient at this practice for roughly 18 years, along with my daughter. Throughout this time, I've experienced numerous mistakes, dismissive responses, and was even reported to social..
Stenhouse Medical Centre
lisa r.
I may be relocating soon and was dismayed to discover the unfavorable ratings for medical practices in that region. I was equally taken aback by the low scores associated with Stenhouse. My family..
Stenhouse Medical Centre
Kouri M.
Steer clear of this place. They'll run endless blood work on you even if you're in critical condition, and that's about it 🙃 The physicians here seem incompetent and completely indifferent to..
Stenhouse Medical Centre
Chris H.
This website is managed with remarkable ineptitude. Nearly every encounter involves mistakes in paperwork, operations, and staff performance, forcing us to always prepare backup arrangements for any..
Stenhouse Medical Centre
janine v.
I've generally had positive encounters at this medical practice and my healthcare concerns have typically been addressed satisfactorily. Nevertheless, my latest appointment left me feeling somewhat..
Stenhouse Medical Centre
Sam S.
I would strongly encourage everyone to visit Stenhouse Medical Centre. The entire team, including receptionists, nurses, and physicians, deserves praise. The staff members are approachable and..
Stenhouse Medical Centre
Simon W.
It's already challenging enough for me to overcome my anxiety just to schedule an appointment, and then I have to deal with the unnecessary mask requirement still being enforced. They kept..
Stenhouse Medical Centre
Ian W.
You know, the receptionists can be a bit grumpy sometimes, but honestly, I'd probably be the same way if I dealt with so many people. The actual doctors are great though. My partner saw Doctor Carey..
Stenhouse Medical Centre
Ruth S.
Outstanding care provided by the entire team, particularly the physician who looked after my mother during her medical treatment while she was away from her regular doctor in Otley.
Stenhouse Medical Centre
Steve C.
Attempted to reach the office daily during the week of February 17th, with wait times consistently between 18-23 people in the queue at 8am. Finally got through on the 20th and requested a callback,..
Stenhouse Medical Centre
claire s.
I've been coming to this practice since I was a child, and my experience remains excellent now that I'm grown. I've started taking advantage of their digital platform, which is intuitive and beats..
Stenhouse Medical Centre
Theresa S.
Fortunately, I haven't needed to visit often. On the occasions I have gone for serious matters, they've been excellent. I had to go today because I've been feeling unwell for over a week. I called..
Stenhouse Medical Centre
Chris C.
I was referred to a gastroenterologist back in November, but I've had no luck getting in touch. I attempted to message through the online portal, but it showed as unavailable. I tried the NHS app to..
Stenhouse Medical Centre
Daniel N.
**update** - following the circumstances detailed below and persistent disregard shown to my daughter, we now face the possibility of my daughter sustaining kidney damage despite repeatedly voicing..
Stenhouse Medical Centre
Two i.