CY

Cheryl Y. one year ago • From Google

Rating

Poor

One good doctor amid total chaos

Extremely poor general practice. The clinic's environment is gloomy, depressing, and deteriorating. Even more frustrating is the administrative chaos within this medical center. While they suggest a two-week timeline for new patient registration, they somehow managed to drag it out to a month and still couldn't complete it, instructing us to restart the entire application process. When I needed an urgent medical scan, they took over three weeks and still failed to process the referral properly. The entire operation is a complete mess. The only reason this gets two stars is Dr. Chavvakula - a genuinely compassionate and professional physician who personally intervened to address the referral problem. Sadly, the reception and administrative staff are so incompetent and unhelpful that it makes continuing with this practice impossible.

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