SP

Shane P. 2 years ago • From Google

Rating

Bad

Online appointment requests delay access significantly

This practice has significantly declined in quality. I would not recommend registering here. I attended this morning at their opening time, expecting to be offered an appointment to be seen the same day, as has been standard practice elsewhere. However, the appointment system now requires online requests with a waiting period of up to two working days for a response. This approach seems impractical for working individuals. When taking time off work, there is often only a specific day available for an appointment, yet the practice appears to expect patients to be flexible with their schedules and accommodate whatever time slots become available. This does not align with how most people's work and personal commitments function. I am disappointed with this experience and plan to register with another practice. I would encourage others to consider alternative options as well.

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