PR

Paulina R. 3 months ago • From Google

Rating

Excellent

Online booking made appointments easier for working families

We have been registered with this practice for over a decade. During this time, we welcomed three children and consistently received excellent support throughout. The practice demonstrated helpfulness across all our visits, with a clear focus on providing care for younger patients and infants. The team comprises diverse staff members, and we found the standard of care to be consistent regardless of which clinician we consulted. The reception team handled our telephone enquiries with professionalism and courtesy. The recently implemented online appointment system has proven to be user-friendly, offering convenient booking options that work well for those with demanding work schedules. Our family feels fortunate to access such high-quality care through the NHS. The experience has often felt comparable to private healthcare provision.

Midway Surgery

3 months ago

Dear Paulina Thank you for taking the time to share your positive feedback. We are really pleased to hear that our online triage system works well for you and your family and that you are happy with our response and appointment availability. Thank you for your kind words about how supported you feel by the whole practice team over the years, we really appreciate your supportive comments. Kind regards Susan - Practice Manager

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