Village Health Group East Leake

I accessed the new online triage system this evening and found it very easy to use. Once I submitted my request, I received a call back within a few minutes from a helpful member of the reception..

I recently attended an appointment with one of the practice assistants, who was very pleasant and demonstrated good listening skills. I have consistently found the standard of care provided at this..

I have had blood tests carried out on several occasions over time, and I must say that the person who performs these procedures is consistently excellent.

I have been a resident of the local area for over 30 years and have witnessed various improvements at the health centre, with the most notable being the introduction of online services. This is an..

Following a significant surgical procedure at the hospital, the local health centre has been responsible for managing my wound care at home, and I would like to express my appreciation for the..

The team members are courteous and consistently make an effort to help. I don't visit often, but on the occasions when I've required their services, I've been pleased with the standard of care..

My spouse received a call at mid-morning and was offered an appointment shortly after. We arrived a few minutes early, but waited over an hour before being seen. This was disappointing, particularly..

Came into the practice without an appointment as my daughter's cough suddenly became much worse. A clinician saw us both very promptly and without delay. They not only examined my daughter but also..

The new appointment system was straightforward to navigate and I was able to secure a same-day slot. The team members were welcoming and the clinician provided excellent care.

Extended waiting period, and the clinician did not adequately address my concerns. I am currently experiencing ongoing discomfort and unable to access further care until I am able to secure another..

I wanted to leave a review for the Village Health Group, having had an appointment for a persistent chesty cough. I was impressed that my request was triaged and an appointment was arranged on the..

I really appreciate the support and assistance the practice team has provided to me and my family. They demonstrated compassion, understanding, and genuine helpfulness during times when we needed it..

I have found the service to be extremely disappointing. Since July, I have been attempting to secure an appointment without success. The phone lines are frequently unavailable or I experience..

Excellent medical practice! The online appointment system is brilliant and efficient. Patients are typically seen on the same day when required. For instance, a request submitted in the morning..

I had an excellent experience during an evening appointment at the health centre. The staff responded promptly to my needs and the service was delivered very efficiently. I was very pleased with the..

Excellent Service. My wife had arranged an appointment several weeks prior via telephone for 10:30am this morning. A few days beforehand she received a text notification indicating her appointment..

Since relocating to the area nearly 2 years ago, I have been satisfied with this practice overall, with only minor reservations about one interaction regarding a family member's care, though that is..

Received a swift appointment shortly after getting in touch, with an efficient and rapid assessment provided.

The service provided here falls significantly short of expectations for a growing community with limited medical availability. Hearing about operational challenges is deeply frustrating for those..

I brought a confidential letter from my specialist that I asked my GP practice to review. Despite my clear request for it to remain unopened, it was opened by a member of the reception staff,..