SM

Staffie M. 3 years ago • From Google

Rating

Bad

Online booking system feels unnecessarily restrictive

The reception experience has been disappointing. The practice continues to restrict in-person appointments, which feels inconsistent given that other healthcare services operate differently. The requirement to book online, even for urgent matters, creates frustration. Interactions with staff have felt unwelcoming, and visits to the practice tend to be stressful rather than reassuring, which discourages me from seeking care when needed.

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