PS

Paula S. 7 months ago • From Google

Rating

Bad

Online booking system left us without answers

I am quite frustrated as I have been unable to book an appointment through the online system for my elderly relative. After multiple attempts using the online form, I have been directed to submit a question instead, with suggestions to attend accident and emergency or contact the out-of-hours service. This approach feels unhelpful, and I am uncertain whether a response will be received today, or if contact may be delayed until the following week given the day of the week.

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