Norwood Medical Centre

The reception staff demonstrated helpfulness and friendliness throughout my interactions with them. I found myself disagreeing with some of the negative feedback that has been posted about this..

The reception staff, along with others, displayed a dismissive attitude. When I attempted to explain my situation, I was repeatedly interrupted and not given the opportunity to fully express myself..

I have been a patient at this practice for many years and would happily recommend it to anyone considering registering there as it is an excellent medical facility.

The reception staff were unhelpful and I had a negative experience with one of the clinicians. I intend to provide feedback about my visit through the appropriate channels. If you are considering..

If I could rate this surgery any lower I would. I had an extremely disappointing experience. Ordinarily I rarely need to visit the doctors, but on this occasion following a surgical procedure, I..

Had difficulty reaching reception and found the staff member to be dismissive, making me feel like an inconvenience. Given the volume of negative feedback the practice receives, I would expect..

It has been frustrating attempting to secure a telephone appointment, as the booking process seems to shift repeatedly making it difficult to proceed. There are also concerns about the..

If I could give less than one star I would. Callback responses are not always received when needed, and with limited availability of experienced practitioners, securing an appointment with someone I..

The team demonstrates a strong commitment to working efficiently.

I have been attempting to secure an appointment at the practice for over three days without success in rescheduling to an earlier slot. Given my health concerns, the ongoing delays have been..

This practice provided an unsatisfactory experience. I required urgent medication for a serious concern, but was informed it was not a priority matter. The appointment wait time was lengthy at..

A member of the reception team caused me considerable stress and anxiety during my time at this practice, and I'm not sure where to begin. I found interactions with one particular receptionist..

I have been a patient at this practice for many years, but the standard of care has deteriorated significantly in recent times. I have been attempting to arrange an appointment for medication..

Obtaining an appointment at this practice feels extraordinarily difficult, as though one would have better odds of success with something far less likely.

It's difficult to secure an appointment at this practice. When availability does come up, the wait times are quite lengthy. I apologize for having work commitments that make scheduling challenging.

The standard of service has declined, and securing an appointment has become increasingly challenging in recent times.

The clinical staff are good but the reception team are not performing their duties adequately. A prescription was left waiting and was supposed to be communicated but this did not happen. When..

I called at 8am precisely and was informed there were ten people ahead of me in the queue. Once the receptionist became available, I requested an appointment for that same day, but was advised to..

Absolutely disappointing experience with the front desk staff. If the role isn't a good fit, it would be better to seek alternative employment rather than allowing frustration to affect how patients..

I have consistently had positive experiences with the clinical and administrative staff at this practice.