PK

Piper K. one year ago • From Google

Rating

Excellent

Online booking system makes appointments easier

I've attended several medical practices in the local area and consider this one to be the best I've experienced. Coming from a larger city centre facility where I felt like just another patient, the difference has been noticeable. The appointment scheduling system had its challenges in the past, particularly for those juggling work commitments and family responsibilities, but the introduction of their new online booking platform has made a substantial improvement. While the building itself isn't as contemporary as some alternatives, this isn't a concern for me as the quality of care takes priority. Most of the front desk team are excellent, though there are a few individuals who could benefit from further development in their interpersonal approach and understanding of clinical priorities. The clinical staff members I've encountered have all been pleasant, compassionate and well-informed. Overall, my time here has been positive and I would recommend this practice to others.

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