Longrigg Medical Centre
Brian C. 2 years ago • From Google
Bad
Online booking system makes appointments harder
I have been with this practice for approximately a quarter century, but I'm sad to say my time there has come to an end. The ongoing issues with the online appointment system and the considerable waiting times to be seen have become untenable. While the practice claims this system improves patient experience, I fundamentally disagree, particularly as not all patients are comfortable with digital technology. I worry that important health concerns may be overlooked or delayed as a result of these changes. I long for the days when the practice operated with more traditional methods and maintained a vibrant, bustling atmosphere rather than the quiet, diminished establishment it has become.
I visited the practice a couple of months ago and had a positive experience. It was my first appointment with this clinician and they were very helpful and approachable. The service was excellent.
Longrigg Medical Centre
tracy c.
Well, what can I say, the clinician here is fantastic and really listens to what you have to say. They've been incredibly helpful with my child's care. I do hope they continue in their role for a..
Longrigg Medical Centre
Michael M.
I have found the service at this medical centre to fall significantly short of what I would expect. The interactions I have had with staff have often felt dismissive and unhelpful, and I have..
Longrigg Medical Centre
Lesley D.
The respiratory specialist demonstrated a pleasant demeanor and maintained a high level of professionalism throughout the appointment.
Longrigg Medical Centre
Deborah K.
The clinical team and staff at this practice have consistently demonstrated helpfulness, friendliness, and professionalism. I was taken aback recently when I witnessed an unhappy patient speaking..
Longrigg Medical Centre
violet g.
I have been attending this surgery for many years and, like others I know, have found the changes since the pandemic difficult to adjust to. The shift towards telephone consultations has continued,..
Longrigg Medical Centre
Lauren C.
I had a very disappointing experience with the reception team during a recent phone call. They were unhelpful and displayed a dismissive attitude when I was seeking support for health concerns. This..
Longrigg Medical Centre
Christine H.
Disappointing experience with difficulty accessing appointments with a physician.
Longrigg Medical Centre
carol h.
I'm confused about why it isn't possible to book an appointment by visiting the reception desk directly.
Longrigg Medical Centre
Bobby C.
Poor experience overall. I have been attempting to secure an appointment for documentation purposes for an extended period. The availability of appointment slots appears inconsistent, with release..
Longrigg Medical Centre
Anonymouse
Went down hill all appointments have to be done online they can't be bothered to have a face to face one
Longrigg Medical Centre
Andrew S.
This practice does not meet expectations. Accessing appointments is difficult, as telephone booking is not available and online forms require waiting for a callback the following day, which may not..
Longrigg Medical Centre
Alan C.
I have been attempting to secure an appointment at a convenient time for the past couple of weeks without success. As my concerns have intensified, I attended the surgery this morning and was..
Longrigg Medical Centre
Karen W.
Visited today with my partner and I'm quite puzzled about how this practice continues to operate. The surgery appeared to have very few people present, and when seeking medical attention, we were..
Longrigg Medical Centre
Claire W.
I've been a patient at this practice for quite some time now. Looking at what other people have written, I find myself puzzled by some of the feedback. When I've been dealing with discomfort..
Longrigg Medical Centre
Salad D.
I would appreciate receiving a copy of my medical documentation, as I require it for an important application. Thank you for your assistance.
Longrigg Medical Centre
Danielle D.
I have found it difficult to feel confident or reassured when visiting this practice. On multiple occasions when I have contacted reception, the staff have seemed unfamiliar with details regarding..
Longrigg Medical Centre
Donna R.
The reception team, medical practitioners, and nursing staff consistently demonstrate helpfulness, compassion, and approachability in their interactions.
Longrigg Medical Centre
Michelle m.
It is extremely difficult to secure an appointment at this practice. When visiting the surgery in person, there appears to be a lack of visible staff availability, with team members seemingly..
Longrigg Medical Centre
Sheila O.
Unable to complete an online consultation request this morning. The system indicated that online consultations were not being accepted at that time.
Longrigg Medical Centre
Jasperdoodles J.