BC

Brian C. 2 years ago • From Google

Rating

Bad

Online booking system makes appointments harder

I have been with this practice for approximately a quarter century, but I'm sad to say my time there has come to an end. The ongoing issues with the online appointment system and the considerable waiting times to be seen have become untenable. While the practice claims this system improves patient experience, I fundamentally disagree, particularly as not all patients are comfortable with digital technology. I worry that important health concerns may be overlooked or delayed as a result of these changes. I long for the days when the practice operated with more traditional methods and maintained a vibrant, bustling atmosphere rather than the quiet, diminished establishment it has become.

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