Moss Healthcare Kings Road Harrogate

It takes quite a while to secure an in-person appointment with a doctor at this practice.

My elderly father was unable to be seen at his scheduled appointment on Friday due to arriving a few minutes behind the expected time because of traffic delays. Additionally, follow-up appointments..

A young man working on reception was very friendly and had a lovely manner. He smiled and helped put me at ease during my first visit to the surgery. I then saw a doctor who was fabulous – very..

The car park at the surgery was icy and had not been adequately cleared or treated. This created difficulties for patients and visitors attempting to access the facility safely, which was concerning.

I rang early in the morning and was among the first callers to get through. After waiting a short while, I was able to speak with someone who informed me that no appointments were available that..

I recently experienced an urgent health concern and was pleasantly surprised by the swift response. A telephone consultation was arranged within sixty minutes, and the necessary medication was..

I have consistently been treated with professionalism combined with a welcoming approach.

Following a recent home visit, I contacted the practice today to arrange a telephone consultation. However, I was advised to visit the pharmacy first, and if that proved unsuccessful, to use the..

Consistently excellent care provided by this outstanding medical practice.

The practice website was reasonably straightforward to navigate.

The appointment was handled in a professional manner and completed promptly.

I had an appointment with a member of the nursing staff who demonstrated professionalism and was very pleasant throughout the visit.

I was quite let down by my experience at the surgery today and feel that improvements could be made.

The receptionist was genuinely pleasant and well-informed, though the nursing staff seemed unhappy. The healthcare professional who performed my blood test was largely silent and appeared to go..

The service provided here is excellent, particularly when prompt attention is required.

Last week one of our managers was talking to you on the phone and I thought the problem had been resolved t your satisfaction, i will ask her to contact you again

My initial appointment at the practice was a positive experience, with the team demonstrating warmth and approachability throughout. I appreciated their courtesy.

Has been my healthcare provider for more than four decades.

The practice provides excellent service with a welcoming and supportive team who are consistently helpful.

I attempted to arrange my routine repeat prescription through the usual online method, but this option was unavailable. After calling the practice, I found myself waiting on hold for an extended..