Mallard Medical Practice

Excellent experience. I was very impressed with the nursing staff who were extremely helpful. They took time to address my questions and concerns. Thank you for the support provided.

Contacted the practice to arrange an appointment and was able to secure one promptly. The team were pleasant and provided helpful assistance throughout the process.

Excellent healthcare professionals consistently provide exceptional care that exceeds expectations. Much appreciated.

Disappointing experience at this medical practice. Several members of the reception team came across as unwelcoming and unhelpful. Obtaining an appointment or requesting a prescription proved to be a..

This practice should cease operations.

One of the nursing staff members at the practice has a particularly warm and reassuring manner. Their calm approach was genuinely helpful during my visit, as they took time to listen carefully and..

I had the pleasure of being seen by two highly professional staff members during my visit. As they were new to me, I was impressed by their approach. I would definitely like to book with them again..

The practice has become increasingly unhelpful and frustrating. Previously, obtaining prescribed medications was straightforward, but in recent years there has been inconsistency in what is provided..

My first appointment was a positive experience from start to finish. The reception staff and clinical team all demonstrated patience and compassion throughout. I had arranged a remote consultation..

The reception team frequently made errors with messages, which prevented the GPs from returning calls as expected. Attempts to escalate concerns through the practice management process were..

While I understand the pandemic has been challenging, I found the reception staff to be rather curt. The overall level of attentiveness at this practice feels lacking. The phone system has limited..

I continue to receive excellent care during my visits. The healthcare professional took time to clarify matters and established a clear pathway for my ongoing treatment. Much appreciated.

I have been a patient at this practice for approximately three decades without any issues to report. This week, the team has truly gone above and beyond to assist me with an upcoming trip. I had..

Although there were understandably challenges with obtaining in-person appointments during the pandemic, this situation has improved significantly and I have experienced no difficulties securing..

I had an appointment today and was very impressed with the clinician I saw. They are a real asset to the practice and demonstrate excellent clinical skills. They show genuine care and concern for..

The team here are pleasant and approachable, making conversations straightforward and comfortable. The clinicians are excellent as well. Booking appointments can occasionally be challenging, though..

I was able to secure an appointment the same day. The clinician was approachable and made an effort to hear my concerns.

The team at this practice collaborates effectively to ensure patients receive comprehensive and attentive care.

I was very pleased with how quickly I was able to see a clinician today. I have no complaints whatsoever about the service and care I received - it was well-organised, courteous and demonstrated a..

Excellent experience, much appreciated