KD

Kim D. 4 months ago • From Google

Rating

Excellent

Online form got quick callback and appointment

I completed an online health questionnaire and received a telephone call with an appointment slot within approximately half an hour. At my scheduled time, I was seen by a healthcare practitioner who was welcoming and approachable. They prescribed medication to address my concern and explained that test results would be accessible through the NHS app, with follow-up contact to be made if needed. I feel fortunate to have access to such an effective GP practice.

Midway Surgery

3 months ago

Dear Kim Thank you for taking the time to share such positive feedback. We’re really pleased to hear that you managed the online form system so well as it helps you access appointments quickly and with the right clinician. It was so nice to hear your kind comments about Katy - we’re glad you consistently found her friendly, knowledgeable, and professional. We really appreciate your support and are delighted you feel well cared for as a patient at the practice. Kind Regards Susan - Practice Manager

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