AS

Andrew S. one year ago • From Google

Rating

Bad

Online forms and delayed callbacks frustrate patients

This practice does not meet expectations. Accessing appointments is difficult, as telephone booking is not available and online forms require waiting for a callback the following day, which may not always occur. Referrals to secondary care are inconsistent, with some patients receiving hospital appointments while others receive only telephone guidance. The practice has disabled comments on their social media page, which some feel limits patient feedback opportunities.

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