Oak Street Medical Practice

I could elaborate further, but there are simply far too many issues with this practice for me to address them all. This facility falls well short of expectations. I would recommend looking elsewhere.

I have generally enjoyed my visits to this practice, however my most recent interaction was disappointing. During this appointment, I felt the staff members were dismissive and unhelpful, frequently..

It is frustrating that the surgery has had limited practitioner availability due to staff absences over the past several weeks. After being a patient here for many years, this situation has prompted..

I am very pleased that my family and I have chosen to register with this practice! The reception team demonstrated politeness and helpfulness throughout our interactions. The clinical staff proved..

The clinical staff are exceptional, the nursing team demonstrates excellent standards, and the service delivery and efficiency are exemplary. However, it is important to recognise that perfection..

The service was satisfactory initially, but I'm now being told that no appointments are available. I'm uncertain how to proceed given my ongoing discomfort. Additionally, I noticed the communication..

I appreciate that weekend services are limited, but this practice doesn't appear to offer any contact options during weekends—no messaging, appointment booking, or other services. The weekday..

I have been waiting for clinical assessment for several days despite being placed on an expedited list. Despite repeated contact attempts, I continue to receive requests to wait longer. The..

I attended a consultation approximately a year ago regarding my mental wellbeing, during which I was informed about challenges within the healthcare system and expressed concerns about accessing the..

I sent an email requesting assistance with scheduling my booster vaccination, given that I have a specific allergy and an underlying health condition that means certain vaccines are not suitable for..

I previously regarded this practice positively, though that perspective was based on minimal engagement given my generally good health. However, over the past few weeks following a recent illness..

The receptionist working during the early afternoon shift displayed a notably unwelcoming demeanor. There was an absence of basic courtesies such as greetings or farewells, and the overall manner..

I have experienced both positive and negative aspects of this practice over time. However, when I recently called for an appointment, I was able to secure one the same day, and the clinical staff..

I recently registered with this practice as a new patient. My previous clinic was extremely busy, making it difficult to secure appointments. I was able to book an appointment and was seen within a..

The administrative processes at this practice are extremely frustrating. Obtaining an appointment to see a clinician is very difficult, and there are certainly times when an in-person consultation..

I experienced significant difficulties accessing my prescribed medications, which resulted in having to discontinue several medications over a short period. This situation arose due to what I..

I had a very poor experience at this practice. The clinical staff provided information that I found to be inaccurate or unhelpful. I felt that my concerns were not properly heard and that the..

I have serious concerns about this practice. In addition to what I perceive as insufficient attention to patient needs, I have experienced reluctance to offer in-person appointments, and recently..

I have never been particularly satisfied with my care, though I did not require much medical attention until recently, so it was not a major concern. However, I had experienced diagnostic issues on..

I feel uncomfortable raising this given the pressures facing the NHS and the dedication of the staff, but it's worth mentioning. Students from the university should be aware that registering here..