JN

Josh N. one year ago • From Google

Rating

Bad

Online forms make booking unnecessarily complicated here

The appointment booking process at this surgery relies on completing a lengthy online form, which has made accessing care increasingly difficult. Appointment availability is limited, with available slots typically filling very quickly after being released. When appointments are secured, consultations sometimes result in pharmacy referrals rather than face-to-face assessments, which can feel unhelpful when seeking direct medical evaluation. The lack of continuity in care is also problematic, as seeing different clinicians on subsequent visits makes it harder to receive consistent assessment and follow-up. The current system appears to be creating barriers to effective healthcare access. This represents a noticeable change from how the surgery operated previously.

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