Oakenhurst Medical Practice

The medical professionals and team members are highly efficient, professional and demonstrate genuine care.

What a disappointment. The clinical team are competent, but the support staff come across as unwelcoming and seem reluctant to provide assistance. The manner in which they communicate is quite..

A satisfactory location for receiving healthcare services.

The telephone appointment booking system has been disappointing. There are significant delays before being placed in the queue, and after an extended wait, calls are sometimes disconnected. When a..

I have had a very negative experience with this practice. Over a six-month period, I attended multiple appointments regarding an ongoing health concern, but felt the clinical team were unable to..

There's no point attempting to call as I found myself first in the queue but waited nearly three hours and forty-three minutes before eventually hanging up, having endured unpleasant music..

The service provided was disappointing, particularly regarding the front desk experience.

Prescriptions were consistently arranged through the online system and arrived promptly. The team members are approachable, though patience is required particularly during peak telephone times.

The reception team continues to decline patient registrations once the morning has progressed past a certain point in the day.

Great callback service from this surgery. Excellent service from a lovely member of the reception team who showed genuine understanding of my situation. I was going to mention them specifically but..

I wish I could give a lower rating. I had some blood tests done ten days ago and am still awaiting the results. I've called the practice four times and been told they haven't been reviewed yet. I..

A deeply disappointing experience. You feel like just another patient to the clinical team and administrative staff, with no individual consideration. Upon arrival, multiple staff members were..

I relocated approximately a year and a half ago and am now registered at my current practice. The team here is genuinely pleasant and I have no complaints about their service. However, my sleep..

The situation appears to be deteriorating with each visit. The telephone system is extremely difficult to navigate, with lines constantly engaged from 8:30 onwards - I attempted to call over 100..

No one was available to respond to emails! I would advise against registering at this practice.

I am very grateful to the receptionist who answered my call early in the morning. I was seeking an appointment for my adult son on the same day, and while his issue might not have appeared urgent on..

No medical practice can be flawless given today's circumstances, but this one demonstrates considerable excellence. The core clinical team members are highly skilled, as are the nursing and allied..

I attempted to contact the surgery multiple times throughout the day. On each occasion, I was placed in a queue but disconnected before reaching the front of the line. The surgery does not appear..

Attended an appointment with an associate practitioner who was excellent. They demonstrated professionalism, friendliness and clear knowledge throughout the consultation. As someone with a..

told 6 weeks for appointment, was refereed from hospital triage, still no help, had to travel to Manchester to get help, total waste of time, not to mention rude attitude