AB

Alison B. 11 months ago • From Google

Rating

Bad

Online questionnaire system lacks patient consideration

Has anyone tried the new online consultation system? You need to fill out an extensive questionnaire through a provided link. After that, the system uses an algorithm to determine whether your case requires urgent attention or not. It's questionable how many unwell individuals would have the energy to work through such a lengthy form. Additionally, the questionnaire appears to lack options for various health concerns that patients might want to seek appointments for. The overall experience feels neither inclusive nor particularly considerate of patient needs.

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