Pinfold Medical Practice

New to the practice in March. The registration process was straightforward and online access details were promptly provided. Initial contact with the practice was positive, and today's experience was..

Consistently prompt and willing to assist. The team demonstrates considerable expertise, and I have been satisfied with every interaction.

This practice provided disappointing care and I found the reception staff to be unhelpful and discourteous.

This practice has been my family's healthcare provider throughout my life. The clinical staff have consistently delivered excellent care. The reception team are always accommodating, and having a..

I have experienced significant difficulties with staff members not properly hearing my concerns. My husband mentioned a sensitive personal matter today, and the response from one staff member felt..

The practice has experienced a significant decline from its previously excellent standard. Access has become increasingly difficult, with extended wait times to reach the surgery by phone. The triage..

Excellent service provided by the clinical and administrative staff. The practice remained readily available throughout the pandemic period. Telephone consultations were offered as an option.

This practice was not particularly helpful in my experience. While the website indicates support is available for those travelling away from home, I found the assistance lacking when I needed care..

A positive example of how a general practice should operate. The reception team were welcoming, the clinical staff demonstrated good knowledge, and having a pharmacy available at the practice was..

An outstanding practice with exceptional clinical staff who consistently provide prompt appointment availability based on the urgency of my needs. Undoubtedly the finest healthcare experience I have..

Outstanding healthcare facility with a supportive and compassionate team.