Honeypot Medical Centre
Sully H. one year ago • From Google
Bad
Online requests marked complete without being addressed
I don't normally leave one-star reviews and have had no issues with any other staff at the practice—they've all been excellent. However, I feel compelled to express my disappointment with the unprofessional standards I've experienced with a particular staff member. According to the practice's policy, if you need a fit sick note, the procedure is to submit a request online through the designated portal. Despite following this procedure multiple times, this staff member has marked my requests as "complete" without actually addressing them. This has led to confusion and delays, leaving me with no option but to contact the GP directly and arrange an appointment. This situation has been incredibly frustrating, especially when the system is in place to make things easier for patients. It's disappointing on multiple levels, and I am really tired of dealing with the lack of professionalism from this individual. I sincerely hope this issue is addressed, as it's impacted my experience and added unnecessary stress to an already difficult time.
I booked an appointment using the online system and got a response within an hour, which was excellent. I hadn't seen the doctor for nearly two years because the previous method of booking felt..
Honeypot Medical Centre
Kanta H.
The receptionist was very kind and helpful, providing clear guidance on what I needed to do to prepare for my procedure. The nursing staff were also very helpful and efficient, completing the..
Honeypot Medical Centre
Sully H.
I don't normally leave one-star reviews and have had no issues with any other staff at the practice—they've all been excellent. However, I feel compelled to express my disappointment with the..
Honeypot Medical Centre
Mayur S.
The team proved to be quite supportive and accommodating.
Honeypot Medical Centre
Ahmad N.
The staff members were absolutely wonderful. I previously thought that visiting the GP would be an unpleasant experience, but they have completely changed my perspective. They greet me warmly with a..
Honeypot Medical Centre
Martha A.
Absolutely brilliant member of staff. The healthcare professional was friendly, kind and respectful.
Honeypot Medical Centre
Vijay Y.
The practice is well-organised and maintains a tidy environment, making it straightforward to arrange appointments with prompt service delivery. The team members were courteous and provided helpful..
Honeypot Medical Centre
Cristina S.
The healthcare professional I saw demonstrated kindness and compassion throughout my visit.
Honeypot Medical Centre
Lalji H.
Outstanding care with prompt scheduling and comprehensive amenities available at the practice.
Honeypot Medical Centre
P D.
This is a five-star review for the reception team who consistently go above and beyond to assist patients! I would also like to highlight another team member who demonstrates exceptional flexibility..
Honeypot Medical Centre
Ali S.
The appointment was completed promptly, and the team were welcoming and approachable throughout the visit.
Honeypot Medical Centre
Ioana N.
I must say that compared to what friends at other surgeries experience, this practice is remarkably straightforward. While I acknowledge others may have had different experiences elsewhere, this..
Honeypot Medical Centre
Naseema j.
I had a very good experience at Honeypot Medical Centre. The healthcare professional I saw was kind, patient, and professional. They explained everything clearly and made me feel comfortable during..
Honeypot Medical Centre
Maureen S.
I would just like to say that the reception staff and my doctor have both been amazing. Every time I visit the surgery, the kindness of the staff and clinicians has made for a wonderful experience...
Honeypot Medical Centre
Nalini B.
I had a telephone appointment at a local surgery after sharing my details in advance, and I was very impressed with the care I received. The clinician was professional, efficient, and clearly took..
Honeypot Medical Centre
Sruthy t.
I recently attended my local medical center and had a wonderful experience. The nursing staff member I saw was extremely nice, patient, and professional. They explained everything clearly and made..
Honeypot Medical Centre
Habib C.
The team here has been exceptionally kind and supportive. I'm very grateful for their assistance.
Honeypot Medical Centre
Arif R.
An unsatisfactory experience with this general practice.
Honeypot Medical Centre
Dax B.
Honeypot Medical Centre - I would like to commend the reception team who are extremely helpful every time I have called the surgery. At times when you are unwell it's good to hear an encouraging and..
Honeypot Medical Centre
Dee M.
Outstanding medical professionals. Outstanding efficient service. Very good welcoming staff.
Honeypot Medical Centre
Shriti S.