Midway Surgery
4 years agoBarbara C. 10 months ago • From Google
Excellent
Online submissions beat waiting on the phone queue
Three years on from my initial feedback about the practice, my views remain consistent. My spouse and I have consistently experienced high-quality care and support. The clinical staff demonstrate genuine compassion and attentiveness, and we feel fortunate with the standard of service provided. The reception team have also been consistently professional and supportive. The introduction of the online submission system for appointments has significantly altered my initial concerns about this feature. I was initially apprehensive, but after using it several times, I found the process straightforward and the practice's turnaround time impressively swift, typically within around ten minutes. This compares favourably to the previous experience of waiting on hold for extended periods. I have also retained the option to call later in the day should I need to discuss something or arrange an appointment. Thank you to the practice for these improvements.
Midway Surgery
4 years agoDear Mrs Cohen Thank you for taking the time to post your positive and supportive review. The clinicians, reception and support staff are always delighted to hear their hard work and commit ment to our patients is appreciated - you made our day. Best wishes. Jenny Simmons Practice Manager
Had a wonderful visit to the practice today. Was called through promptly after finishing the registration paperwork. Everything went smoothly without any issues.
Midway Surgery
Bev F.
The healthcare professional saw my daughter promptly when she was experiencing severe discomfort. They demonstrated kindness and compassion throughout the appointment. Thank you!
Midway Surgery
Steven K.
Over the past few weeks I've received wonderful care for a health concern from this surgery. I've been fortunate to have been given multiple appointments on the same day as I contacted the practice...
Midway Surgery
Kiran M.
Visited the practice today and saw a nurse practitioner. The appointment was excellent – they were very thorough and explained everything I needed to understand. I felt completely reassured..
Midway Surgery
Fa T.
The nursing staff member was excellent, providing clear explanations and taking time to ask thorough questions. I felt much more confident and reassured following the appointment.
Midway Surgery
Jenny J.
Received prompt attention during my visit. The healthcare professional I saw demonstrated genuine compassion, extensive knowledge, and provided reassurance throughout the appointment. This is a..
Midway Surgery
Paul W.
My request for an appointment was handled promptly. The clinician identified the underlying cause of my concern efficiently. Overall, I could not have hoped for a more streamlined service from this..
Midway Surgery
Çhristine R.
I appreciate the care and attention I received during my visit. The healthcare professional I saw demonstrated both kindness and professionalism in addressing my concerns and providing support..
Midway Surgery
Dawn C.
Visited the practice and saw a member of the nursing staff who provided an excellent service. This was among the most positive experiences I have had during my time as a patient there.
Midway Surgery
natalie s.
The appointments are consistently prompt, and the team members are pleasant and well-organised.
Midway Surgery
shelia c.
The initial form was processed very quickly. Following this, the practice contacted me promptly to arrange an appointment on the same day.
Midway Surgery
Sheena S.
Wonderful, calming, and competent appointment. The guidance provided was straightforward and accessible. Much appreciated.
Midway Surgery
Barbara C.
Dear Mrs Cohen Thank you for taking the time to post your positive and supportive review. The clinicians, reception and support staff are always delighted to hear their hard work and commit ment to..
Midway Surgery
Carrie K.
Wonderful practice with excellent medical staff and equally impressive nursing team. Appointments are readily available and straightforward to obtain. Although the current booking process involves..
Midway Surgery
Damian (.
We have consistently felt fortunate to have access to this practice, as the standard of care has been consistently positive. The transition to the new online appointment platform has appeared to..
Midway Surgery
Nicky B.
I received excellent support during my visit regarding a finger infection. The healthcare professional I saw was very kind and provided me with helpful guidance and appropriate care. They..
Midway Surgery
Adam M.
The appointment and the entire process today was excellent. 👌🏻
Midway Surgery
Linda G.
This was my medical practice from many years back, and my partner continues to attend there and finds it remains just as excellent as it always was.
Midway Surgery
Laura P.
We were seen by a clinician at the practice. They demonstrated exceptional patience, professionalism and helpfulness throughout the appointment. They thoroughly addressed all of our queries and..
Midway Surgery
jo c.
It is straightforward to book appointments through the practice's digital platform. The team demonstrates empathy and provides useful support.
Midway Surgery
Sally S.