Midway Surgery
4 years agoBarbara C. one year ago • From Google
Excellent
Online submissions beat waiting on the phone queue
Three years on from my initial feedback about the practice, my views remain consistent. My spouse and I have consistently experienced high-quality care and support. The clinical staff demonstrate genuine compassion and attentiveness, and we feel fortunate with the standard of service provided. The reception team have also been consistently professional and supportive. The introduction of the online submission system for appointments has significantly altered my initial concerns about this feature. I was initially apprehensive, but after using it several times, I found the process straightforward and the practice's turnaround time impressively swift, typically within around ten minutes. This compares favourably to the previous experience of waiting on hold for extended periods. I have also retained the option to call later in the day should I need to discuss something or arrange an appointment. Thank you to the practice for these improvements.
Midway Surgery
4 years agoDear Mrs Cohen Thank you for taking the time to post your positive and supportive review. The clinicians, reception and support staff are always delighted to hear their hard work and commit ment to our patients is appreciated - you made our day. Best wishes. Jenny Simmons Practice Manager
I completed an online health questionnaire and received a telephone call with an appointment slot within approximately half an hour. At my scheduled time, I was seen by a healthcare practitioner who..
Midway Surgery
Vivien G.
Excellent care from the initial booking process through to the appointment itself, which was arranged promptly. The consultation was thorough and unhurried, allowing time for proper discussion. The..
Midway Surgery
Jon M.
The healthcare professional I saw today provided excellent care. They gave a clear and thorough explanation of the examination process. They helpfully clarified the medical terminology in an..
Midway Surgery
Prever865 P.
Excellent experience at the practice. The healthcare professional was very pleasant and provided helpful guidance during my visit.
Midway Surgery
Chris W.
I submitted a request through their online system and received a prompt response. I was able to have an appointment with a healthcare professional the same day, who demonstrated a warm demeanor and..
Midway Surgery
S S.
An excellent practice overall. I received very good care and felt that sufficient time was devoted to understanding my concerns without any sense of hurry. The clinical staff demonstrated..
Midway Surgery
Normalita C.
The healthcare professional demonstrated attentiveness when addressing my skin concern.
Midway Surgery
Sarah W.
I was extremely impressed with the care I received at Midway Surgery. The clinician was very thorough and helpful when addressing my concerns.
Midway Surgery
Andy C.
Outstanding level of attentiveness to detail
Midway Surgery
Nicole T.
The service provided was efficient and comprehensive. The healthcare professional demonstrated professionalism, friendliness, and a helpful approach throughout the appointment.
Midway Surgery
Damian (.
We have consistently felt fortunate to have access to this practice, as the standard of care has been consistently positive. The transition to the new online appointment platform has appeared to..
Midway Surgery
Janaki V.
Excellent service provided by the team, who patiently explained and discussed everything in detail. Having worked in primary care myself, I would definitely recommend this as a good surgery to..
Midway Surgery
jacqueline h.
Wonderful experience with a responsive, thoughtful, and respectful approach.
Midway Surgery
Emma E.
I cannot fault the care received at this practice. The clinician demonstrated considerable understanding, thoroughness, and patience during consultations for both myself and my family members. They..
Midway Surgery
Sheena S.
Wonderful, calming, and competent appointment. The guidance provided was straightforward and accessible. Much appreciated.
Midway Surgery
Steve n.
The online booking process was straightforward and convenient. Following a request for additional information, I was able to secure an appointment on the same day. The clinician I saw was..
Midway Surgery
Tony M.
I'd be happy to help rewrite this review, but I notice the review text itself appears to be missing. I can see the five-star rating (⭐️⭐️⭐️⭐️⭐️) but there's no written content to rewrite. Could you..
Midway Surgery
Paulina R.
We have been registered with this practice for over a decade. During this time, we welcomed three children and consistently received excellent support throughout. The practice demonstrated..
Midway Surgery
Barbara C.
Dear Mrs Cohen Thank you for taking the time to post your positive and supportive review. The clinicians, reception and support staff are always delighted to hear their hard work and commit ment to..
Midway Surgery
Jessica D.
I had a positive experience this morning when I submitted an online appointment request for my child. Within eleven minutes, an appointment slot became available, and just fifteen minutes after..
Midway Surgery
Kim D.