Orchard Surgery

Not sure what's become of this medical practice. The staff turnover seems as unpredictable as the weather. Doctors' details posted on the entrance are no longer accurate. What's happened to their..

I am completely dissatisfied with Orchard Surgery, which has seriously deteriorated along with their medical staff! Back in October, I was misdiagnosed in a way that nearly killed me, as they..

Top-notch, competent assistance. Required a consultation during the holiday period. Arrived promptly, received service exactly when scheduled, and everything was resolved quickly and efficiently.

Smooth and prompt scheduling process.

My partner recently received his influenza immunization at Orchard surgery, and he was thoroughly impressed by the seamless process and excellent operational efficiency. The entire experience was..

Complete disappointment of a medical clinic! I've thrown in the towel and am now just hoping for a miracle

Every interaction I've had here has been top-notch. I've been a patient since childhood. The staff consistently demonstrates professionalism and courtesy. Sure, scheduling can be challenging at..

Getting a medical appointment here is a nightmare! The front desk staff seem more focused on blocking access to care than actually assisting patients. As a type one diabetic with a critical health..

Scheduling an appointment here is an absolute nightmare! The booking process is incredibly frustrating - you're forced to call precisely at 8 am, and I've repeatedly experienced being informed I'm..

Appalling medical experience. Scheduling an appointment with the physician seems unattainable, especially for a pediatric patient. Their digital booking platform is completely dysfunctional and..

I've visited this medical practice numerous times, and while it's not without its flaws, I've been reasonably satisfied with the care provided. Just be prepared to follow up on things yourself!..

Performs adequately within its limitations

The customer service department is an absolute nightmare, where you're condemned to waste half an hour just to reach a front desk representative

The team has been incredibly supportive for my spouse and me throughout these past twelve months. We're deeply grateful to all who have helped us during this time.

The employees were welcoming and went out of their way to assist me.

A completely unacceptable medical practice with shockingly poor standards of care and professionalism. The entire experience was frustrating and deeply disappointing from start to finish.

Thought the facility had improved, they promised a callback regarding my blood tests and I trusted their word. But no follow-up ever came, though fortunately I can access my test results online and..

Dr. Green and the front desk team at this medical practice are truly outstanding. The surgical services and Lloyds pharmacy associated with this clinic are also top-notch.

I've been a patient at this medical practice for three decades, and regrettably, the quality of service has significantly declined. Nowadays, I'm forced to endure over 60 minutes on hold just to..

Complete chaos at this medical practice. Spent over sixty minutes on hold trying to reach the front desk during what should have been a relatively calm period on a Thursday morning, according to..