Porter Brook Medical Centre

I'm dealing with a critical health situation for my child. After enduring a two-hour wait on hold, I finally reached the front of the queue, only to be dismissed and instructed to call back at a..

A truly reassuring journey navigating complex health concerns alongside a physician who exudes credibility and professionalism, providing a sense of security and transparency while guiding you..

Treated like I was invisible at reception, they couldn't be bothered to even acknowledge me or ask who I was! The staff were incredibly cold and unwelcoming. To make matters worse, I'm now unable to..

Scheduling an appointment at this place is incredibly challenging. I consistently attempt to call, but end up being disconnected before even reaching the front desk. There have been instances where..

My partner has been struggling with intense stomach discomfort for an extended period, constantly shuttling between medical facilities. Today, the general practitioner's advice was to simply "watch..

I've been a patient at this medical practice for a while now, and I must say, my experience has been nothing but positive. It's puzzling to see the negative feedback from others, as I've encountered..

I'm currently battling Covid and feeling absolutely terrible. After enduring a 20-minute wait, the phone representative first claimed I wasn't registered (despite being a patient since 2017) and..

Immense gratitude to Amanda for her attentiveness in hearing my health concerns and proposing a remedy. I'm truly thankful for her dedication today. The staff are clearly dealing with overwhelming..

Good heavens, they're making things unnecessarily complicated... While the medical professionals I've encountered have been fantastic, the administrative staff on the phone seem to operate within an..

Discriminatory and offensive receptionist displaying racist behavior. Absolutely terrible customer service! Completely unresponsive to patient concerns and dismissive of complaints. Steer clear of..

Dr Mike Thackray stands out as an extraordinary primary care physician. He truly listens and demonstrates sincere compassion for his patients' health. His commitment to patient care is remarkable,..

I was scheduled for an in-person consultation at Porter Brook, and they sent me a text message just an hour prior to cancel, instead of calling me directly. They informed me that my appointment had..

Excellent interaction with the digital platform. A doctor contacted me promptly on the same day, returning my call within a short timeframe and effectively addressing my medical..

The service was mediocre at best. If you're considering booking an appointment, brace yourself for a lengthy three-month wait, only to end up with a vague phone consultation scheduled at an..

This product is completely useless. I tried to get help or information, but no one responded to my inquiries. The customer service is terrible, and I'm extremely frustrated with my experience.

I've been a patient at this medical practice for quite some time, and despite the rotation of physicians over the years, I've consistently found myself impressed by the attentiveness and..

I was a patient at this medical practice during my time in Sheffield, and I'm relieved I've relocated. The responses from Tracey, the operations manager, are utterly ridiculous. Tracey, these..

The medical office operates smoothly and effectively. Dr. Lambert demonstrates excellent communication skills, maintains a professional demeanor, and creates a welcoming atmosphere.

My spouse and I have been long-standing patients at this medical clinic for decades. We are both senior citizens past 75 years old. Throughout this time, my husband has received outstanding..

Absolutely appalling service! I've been trying to schedule an appointment for weeks, and it's been a nightmare. Either the phone lines are constantly busy, or if I finally get through, they abruptly..