RB

Russ B. one year ago • From Google

Rating

Bad

Overwhelmed surgery fails to provide basic patient care

I'm increasingly worried about this medical practice's ability to handle its patient load! Scheduling an appointment seems impossible within a three-month window! Even securing a phone consultation takes weeks, and if you require face-to-face medical attention, you're simply directed to the emergency room. Currently bedridden with a severe bout of flu for four days, I merely sought a prescription for what appears to be a chest infection, only to be told to go to A&E. It's alarming how our local healthcare system operates, with GP practices seemingly overwhelmed and redirecting patients to emergency services. Clearly, if you're accepting more patients than you can effectively manage, quality patient care suffers. Given my current physical state, traveling to A&E is unfeasible, and the thought of sitting in a crowded emergency room potentially spreading my virus is unacceptable. I communicated my concerns, yet the practice repeatedly insisted I must go to A&E, showing a complete disregard for my health and practical limitations.

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