The Surgery @ Aylestone

I have been waiting for a form to be completed for several weeks following a scheduled phone appointment. The clinician did not call me on the arranged day. After more than a week has passed since..

PRESCRIPTIONS TAKE A CONSIDERABLE TIME TO PROCESS AND THERE APPEAR TO BE OCCASIONAL OVERSIGHTS WITH REQUESTS

I would rate this experience much lower if possible. Obtaining an appointment proved extremely challenging. I was directed to use a particular app to book a slot, which I did, securing one for a..

The staff member at this practice is wonderful and has a great way with my child who is on the autism spectrum. They create a calm and comfortable environment during medical procedures, which really..

The reception team were very accommodating, and the nursing staff provided excellent care.

I have had another positive experience at this practice. The appointment was prompt and efficient. Communication was clear and the assessment was consistent with the physiotherapy team's input, with..

I came in ahead of my scheduled time and was pleasantly surprised to be called through before my appointment slot. The team consistently demonstrates a warm and approachable manner, and they are..

The reception team at this surgery are among the most helpful I have encountered. All staff members are genuinely accommodating and supportive. My elderly relative requires regular monthly..

The staff here are pleasant and friendly. I feel that I receive good care during my visits.

Excellent group of knowledgeable professionals. Consistently courteous and conducted themselves in a highly professional manner.

I would like to say what an absolute first-class surgery. The clinical staff member is a total credit to the practice and most welcoming. The receptionist is lovely and so helpful. Many thanks to..

The newer receptionist is excellent, displaying a very positive and bright demeanor. Another team member continues to be an absolute star.

I consistently feel well-supported and looked after during my visits. I'm grateful for the attentive care provided by all members of the clinical and administrative team.

I have only been with this practice a short time but I'm impressed by the staff members I have spoken to. They are very helpful and straightforward, responding to questions with answers or taking..

As a long-standing patient at this practice for over a decade, I feel it is worthwhile to acknowledge when one receives genuinely positive experiences. The entire team, across all roles, has..

A clinician at this practice is like no other I've ever experienced. They have single handedly restored my faith in public healthcare, with their attentive approach and their patient care. They've..

The reception team has provided excellent service over the past couple of years. It is remarkable how having the right staff members in place can make such a positive difference to the overall..

The team were wonderful and provided excellent assistance during my visit.

The team demonstrated a welcoming and supportive approach that gave me considerable confidence in the practice. The weekend immunisation clinic ran smoothly and efficiently, and the reception staff..

The reception team were welcoming and approachable, and I felt that the clinical staff provided me with good care and attention during my visits.