The Chantry Health Group
JL
Josephine L. 2 years ago • From Google
Average
My appointment at a local health centre involved a blood draw procedure in the treatment room. I was expecting to see a particular nurse who had previously provided excellent care, always handling blood samples with gentleness and precision. However, the staff member who attended appeared to be someone different, an older individual wearing glasses. During the procedure, I experienced significant difficulties. The needle used seemed to be an incorrect size, and the insertion was attempted in what felt like the wrong location, going both too shallow and too deep. When I expressed that this was causing me pain, the response I received did not feel particularly sympathetic or caring. The procedure continued without successfully obtaining a blood sample. Following this appointment, I developed ongoing pain and numbness in my hand. I contacted my GP the next day, who advised me to take paracetamol and suggested that if symptoms worsened, I should attend accident and emergency. The symptoms did worsen, with sensations similar to electric shocks and progressive weakness in my fingers and hand. This has significantly impacted my daily life, as I am now unable to perform routine activities such as cooking and household tasks. The pain extends from my wrist through several fingers, and I am experiencing increased anxiety and depression due to concerns about my hand's ability to function normally. I have lost confidence in the care I received and worry about the potential risks of encountering staff who may not be adequately trained or prepared for their role.
Diane S.