Hazeldene Medical Centre
Ayesha C. one year ago • From Google
Bad
Painful prescription nightmare at pathfinder gps
I suffer from CRPS and depend on daily medication to manage my chronic pain. This medication is potent and not something to discontinue abruptly, yet this GP has twice been content to let me go days without my essential medication. Repeatedly, I've been informed my prescription is ready for collection, only to find my pharmacist has no record of it. Similarly, I've been told I have a scheduled appointment with the in-house physiotherapist, which never materialized, and my referral for musculoskeletal physiotherapy remains pending. The online prescription renewal form is unnecessarily complex, and navigating their phone system to reach a human representative is incredibly frustrating. Moreover, I'm forced to re-explain my entire situation to a different staff member each time I call. I am seriously contemplating filing formal complaints and seeking a new GP, as I struggle to identify any redeeming qualities in this practice. Be cautious: Pathfinder GPs are far from exceptional. Unlike my previous experiences, I cannot even identify my current GP, having never met or spoken with them directly. Update: Reducing my rating to 1 star due to the generic, copy-and-paste response received and the continued absence of my prescription. Absolutely dreadful service
I dispatched an email on November 18th, 2024 concerning a data breach, and to date, there has been complete silence. When I telephoned, the discourteous reception personnel instructed me to send an..
Hazeldene Medical Centre
Mihalis M.
I was thoroughly impressed with this GP's service from beginning to end. The entire process was managed with utmost professionalism, characterized by transparent communication and a genuinely..
Hazeldene Medical Centre
Seah S.
I find it quite unjust that despite arriving for my scheduled 10:50 bloodtest at 10:20, I was left waiting until 11:20, while another patient who just walked in at 11:15 was immediately called for..
Hazeldene Medical Centre
Regina S.
The reception staff member displayed an incredibly unprofessional demeanor. He clearly lacks the necessary skills for customer interaction. His responses were dripping with sarcasm and showed..
Hazeldene Medical Centre
Madeleine B.
Recent update. My scheduled appointment was abruptly cancelled, and the hospital falsely claims they attempted to reach me. The sole missed call I received was for a mental health appointment where..
Hazeldene Medical Centre
Binal P.
I'm extremely frustrated after enduring a health problem for nine months. My general practitioner only offers phone consultations, which are completely useless, and they repeatedly prescribe the..
Hazeldene Medical Centre
Gemma G.
I'm perplexed by the negative feedback, as my experience with this GP practice has been nothing short of excellent over the past year. While my interactions have primarily been administrative, such..
Hazeldene Medical Centre
Hannah J.
Despite having relocated years ago, their administrative system persistently and inappropriately keeps me enrolled, which has created complications with my current primary care physician..
Hazeldene Medical Centre
Kinga F.
Utterly unacceptable service that hits rock bottom. The leadership of this medical practice desperately needs to be replaced immediately. How is it possible to have a single, completely ineffective..
Hazeldene Medical Centre
Hanna F.
This has to be the most unsettling medical practice I've ever encountered. I desperately wish there was a mechanism to report and shut down such a terrible establishment. I initially requested..
Hazeldene Medical Centre
Classie C.
Please run, run fast, from this surgery. (The positive reviews seem fabricated; visit the clinic once and you'll understand what I mean) - Impossible to secure a face-to-face consultation despite 8..
Hazeldene Medical Centre
Mikel W.
Switching to a more suitable general practitioner triggers repeated re-registration at this clinic, which prevents patients from obtaining their necessary medication. This practice needs to cease..
Hazeldene Medical Centre
dienne95 d.
This NHS clinic is utterly deplorable! I've been attempting to contact them for more than a week, and consistently, no one answers the phone. Disgraceful - their service is completely unacceptable.
Hazeldene Medical Centre
Tia W.
I want to express my heartfelt appreciation to Dr Corriette, who attentively listened to my worries with sincere empathy and care. She thoroughly questioned me to ensure a comprehensive grasp of my..
Hazeldene Medical Centre
Mona F.
How can this even be considered a service? I've spent countless months attempting to secure a blood test scheduling, as recommended by my physician, and it's utterly futile to make contact. Despite..
Hazeldene Medical Centre
Naseef A.
I sent in my taxi medical documentation approximately eight weeks back, initially being informed the processing would require four weeks. Yet, it's now nearly two months past, and following two..
Hazeldene Medical Centre
Elishea K.
Caution: Upon registering as a new patient with this medical practice, I've been unable to connect with any real staff. The entire process is completely computerized. I submitted an appointment..
Hazeldene Medical Centre
Vinash M.
I am writing to convey my deepest appreciation to Dr Kaksha Shah and Dr Vruti Patel for the outstanding medical treatment they have extended to my father. Their unwavering commitment, empathy, and..
Hazeldene Medical Centre
Ana M.
If zero-star ratings were possible, this GP practice would absolutely get one. Without a doubt, this is the most incompetent and useless medical practice I've ever encountered! After a blood test,..
Hazeldene Medical Centre
Sara B.
Waste of time and energy. Their communication infrastructure is abysmal. Their signal quality is so poor that reaching out becomes an exercise in frustration. Email? Forget it. Phone support is a..
Hazeldene Medical Centre
Divyesh C.