The Junction Medical Practice
Dany J. 7 years ago • From Google
Bad
Painful Referral Mess with Unhelpful Staff
Attempting to contact this healthcare provider is a nightmare. Phone lines are virtually inaccessible, and when I finally reach someone, Dr. M prescribes over-the-counter medication at an inflated price. Her advice is to go to A&E if my condition worsens, which I do, enduring agonizing pain while waiting three hours. The A&E doctor contradicts my GP, declaring they can do nothing and sending me home with basic Paracetamol, instructing me to return to my GP for a referral. The next day, I secure an emergency appointment, only to encounter Helen, a receptionist who is unhelpful and dismissive, repeatedly refusing to address my concerns. After strongly asserting the seriousness of my situation, Dr. Sheik helps me obtain an expedited referral. I'm given a specific appointment time, but upon checking, I realize it's in the middle of the night. Attempting to clarify, I'm met with Helen's aggressive response - she interrupts constantly, falsely claiming I was informed about a virtual appointment and procedure details. Throughout this ordeal, I've been shuttled back and forth while suffering intense pain. The entire experience is utterly unacceptable and represents a complete breakdown of basic patient care.
I've visited their two locations on Tufnell Park Road and Darthmouth Park Hill, and the staff at both sites have consistently provided outstanding service. I wholeheartedly endorse this medical..
The Junction Medical Practice
Deni S.
I visited the place, and the receptionist, Natalia (I believe she's from Russia or Poland, apologies if I'm mistaken), was incredibly helpful and absolutely wonderful!!!! She provides the best..
The Junction Medical Practice
Yasin A.
The front desk personnel are absolutely appalling - incredibly discourteous, unprofessional, negligent, and displaying blatant racial discrimination I would give zero stars if such an option existed
The Junction Medical Practice
north l.
I reached out seeking assistance during a mental health crisis, only to be told no appointments were available today. When I inquired about the next possible slot, I was informed it would be weeks..
The Junction Medical Practice
Neeef N.
I've been a patient at the Dartmouth Park practice (which combined with the Junction practice around 2020) since the year 2000. Throughout this time, I've consistently found them incredibly..
The Junction Medical Practice
ann
wonderful GP, very polite staff, tried best to help you
The Junction Medical Practice
Elika-Rose B.
The rating system lacks a zero-star option, which this service absolutely merits. Their complete disregard for patient care and total absence of professional accountability is appalling.
The Junction Medical Practice
Sofiya G.
The medical practice has been integral to my family's healthcare for years. The staff have consistently demonstrated exceptional care and support, which is why I wouldn't alter anything about their..
The Junction Medical Practice
Harriet W.
The medical practice operates with an absurd dual-reception setup where one receptionist will flatly decline assistance if you're not specifically assigned to 'her' doctor's patient list. This..
The Junction Medical Practice
Mani R.
My brief medical procedure at the clinic was seamless and trouble-free. The NHS care I received was exceptional, and I would wholeheartedly endorse this healthcare service.
The Junction Medical Practice
Rhizaline G.
Exceptional personnel across all departments - from front desk staff to medical professionals, with a special shout-out to the administrative team! Incredibly supportive! Sincere appreciation for..
The Junction Medical Practice
Louise S.
I've been a patient at this medical practice for over a decade. Throughout my time here, I've consistently been able to schedule appointments and have always found the staff to be highly competent..
The Junction Medical Practice
Af M.
If you value your health, personal welfare, and self-respect, steer clear of this clinic and its money-hungry, discourteous, incompetent medical staff.
The Junction Medical Practice
Mania W.
The staff here, especially Jonathan, are incredibly warm and welcoming. They've consistently provided exceptional care for me and my kids throughout our six-year relationship with this establishment.
The Junction Medical Practice
Fei H.
Unwelcoming front desk staff with poor customer service attitudes.
The Junction Medical Practice
Miranda Y.
The front desk staff is extremely difficult to interact with and provides zero assistance. Medical professionals consistently run behind schedule for patient consultations. I am thoroughly..
The Junction Medical Practice
hanson666999 h.
The medical professionals at this practice are quite skilled, but there's a particular receptionist - an older British woman whose name I don't know - who consistently displays an incredibly rude,..
The Junction Medical Practice
Rosanna R.
Not only did they misplace my immunisation booklet, but my sister's as well. According to their staff, my booklet hasn't been lost, despite the doctor who took it four months ago claiming no memory..
The Junction Medical Practice
Ann D.
Welcoming and supportive medical personnel, including the general practitioners, who provide excellent service and care.
The Junction Medical Practice
Anna S.
I'm utterly frustrated with their appointment scheduling. This is now the second instance where I've attempted to set up a GP consultation, and they consistently fail to establish proper..
The Junction Medical Practice
Amanda S.