Wembley Park Drive Medical Centre
Arif H. 9 months ago • From Google
Bad
Painful sacrum fracture left unresolved
I am sharing my experience with this medical practice following a significant accident in December 2024, where scans confirmed a fracture in my Sacrum (Pelvis Bone) and coccyx. I have been experiencing severe, persistent pain for eight months. During my initial consultation with Dr. Rafah Hana, I was offered basic pain relief, but when I requested a referral to an orthopaedic or spinal specialist, she firmly declined, stating it was not an open fracture and I would need to seek a private consultation. After several weeks, Dr. Dunbar, a GP at the surgery, contacted me. She was compassionate, listened attentively to my concerns, discussed pain management strategies, and arranged a referral to the spinal unit - for which I am immensely grateful. While I award Dr. Dunbar five stars, the rest of the team falls short. Following the spinal surgeon's recommendation for a new medication trial, the surgery failed to dispense the prescribed treatment. On 5/08/2025, during a blood test visit, I requested the new prescription and was told Dr. Patel would contact me. No communication followed. I've previously experienced similar issues with Dr. Patel and the pharmacist arbitrarily stopping my medications, forcing me to purchase private prescriptions. My recent interaction with the reception staff was equally frustrating. Synthia spent over 20 minutes attempting to direct me to an online consultation, which I could not complete. Another staff member, Dion, promised to resolve the prescription issue, but I remain waiting. In summary: - Initial GP consultation was unsatisfactory - Specialist referral was delayed - Dr. Dunbar is exceptional - Dr. Patel is unresponsive - Clinical pharmacists need to improve communication - Reception staff require better patient service training I sincerely hope management reviews this feedback and implements necessary improvements.
Wembley Park Medical Centre is absolutely remarkable! Dr. Rahul Bhargav stands out as a phenomenal physician - empathetic, highly skilled, and completely committed to patient well-being. His medical..
Wembley Park Drive Medical Centre
Olusola N.
Thoroughly satisfied with the service provided, impressed by the high level of professionalism and genuine kindness displayed today
Wembley Park Drive Medical Centre
rafi w.
Dr. Chauhan demonstrated exceptional professionalism and efficiency during my visit. I was seen promptly, and the doctor thoroughly explained the post-appointment protocol and expected timeline,..
Wembley Park Drive Medical Centre
Preksha C.
I went in for a B12 shot and was attended to by Dhruval Patel. From start to finish, Dhruval demonstrated exceptional professionalism, maintaining a serene and comforting demeanor. He meticulously..
Wembley Park Drive Medical Centre
Ophelia A.
I encountered dhwani bhatt in wembley and found her to be incredibly compassionate and supportive. Despite my 30-minute delay, she warmly welcomed me with a smile. Her phlebotomy skills are..
Wembley Park Drive Medical Centre
Z Y.
Extremely disappointing encounter. The initial medical assessment was inaccurate, resulting in an inappropriate medication prescription that prolonged my healing process and created significant..
Wembley Park Drive Medical Centre
Patrick G.
outstanding customer care. a heartfelt shout-out to Farida for her exceptional assistance, warm demeanor, and friendly smile, along with Dhwani during my blood draw.... the procedure was completely..
Wembley Park Drive Medical Centre
Nunez N.
Professional and skilled, the healthcare professional who drew my blood helped me feel relaxed and completely comfortable during the procedure.
Wembley Park Drive Medical Centre
Naz K.
The Primal experience was absolutely fantastic—I'm incredibly grateful and appreciative of everything!
Wembley Park Drive Medical Centre
Nafiso M.
During my initial visit to this general practice clinic, I received an incredibly warm reception from the nursing staff. I want to extend my heartfelt appreciation to Rubangi, who was exceptionally..
Wembley Park Drive Medical Centre
Sushmita C.
Dhruval Patel demonstrated exceptional skill and care during my recent blood test at Wembley Park Surgery. Given my intense needle phobia, I was quite nervous about the procedure. However, Mr...
Wembley Park Drive Medical Centre
kota s.
This medical facility is absolutely terrible. We attempted to book a physician consultation and blood work for my sister by phone on multiple occasions, but they were completely uncooperative and..
Wembley Park Drive Medical Centre
Xi N.
When I came to inquire about my NHS services due to mental health challenges, my initial experience was deeply distressing. As a non-native English speaker, I felt marginalized and disregarded..
Wembley Park Drive Medical Centre
Shalini S.
Priyal took the time to discuss my issues comprehensively and provided a clear explanation of the steps involved. Her assistance was genuinely supportive and informative.
Wembley Park Drive Medical Centre
Maryam V.
I am extremely satisfied with my surgical outcome and appearance. The entire medical team was exceptional. I want to extend my heartfelt appreciation to Dhruval, who was particularly gentle and..
Wembley Park Drive Medical Centre
Despoina A.
I am absolutely thrilled with the exceptional service my daughter and I received. I reached out yesterday, and they promptly scheduled an appointment for my daughter on the same day. Dr. A Patel was..
Wembley Park Drive Medical Centre
Jenny O.
I underwent a blood draw at the Wembley Park medical centre this morning. The phlebotomist, Dhruv Patel, was incredibly skilled during the procedure. Despite my usual anxiety about needles, I was..
Wembley Park Drive Medical Centre
Sophie Y.
The personnel are delightful, welcoming, and incredibly helpful. The facility itself is equally charming and immaculate, boasting excellent amenities.
Wembley Park Drive Medical Centre
Pauline P.
Dr. Rahul demonstrated exceptional professionalism and courtesy during my medical examination, handling the blood draw and comprehensive health screening with remarkable skill and friendliness.
Wembley Park Drive Medical Centre
Irene I.
The physician I consulted with today was truly delightful. I'm incredibly impressed by how efficiently and comprehensively they coordinated all the required medical examinations!
Wembley Park Drive Medical Centre
JAYRAJ D.