FF

Francesca F. 2 years ago • From Google

Rating

Bad

Painful smear test with awful receptionists

Securing an appointment is a futile endeavor, whether the matter is critical or routine. Phone calls go unanswered, and their email response is to persistently dial daily until a slot miraculously opens. The reception staff are breathtakingly discourteous, demonstrating profound incompetence and a complete lack of professional concern, appearing utterly indifferent and clueless about their responsibilities. The SMEAR test was traumatically distressing - I was reduced to tears by the excruciating procedure, with staff callously suggesting my reaction implied unpreparedness for future childbirth - a comment both insensitive and wholly inappropriate! Given the near-impossibility of accessing medical care through this practice, I've been compelled to seek private healthcare alternatives for most of my medical needs.

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