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Olivia G. one year ago • From Google

Rating

Poor

Painful wait for baby's patch request

Generally, my interactions with Heswall and Pensby Group Practice have been satisfactory, but my perspective has drastically changed since giving birth six weeks ago. I've submitted numerous patch requests that have been consistently disregarded and not treated with appropriate urgency, ultimately leaving my infant in considerable discomfort. While the general practitioners themselves are commendable and provide excellent care when you manage to secure an appointment, the overall responsiveness of the practice has been deeply disappointing.

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