IP

Ian P. 2 years ago • From Google

Rating

Bad

Painful wait for dental care leaves patient suffering

Called at 8am. Repeatedly encountered automated messages indicating they couldn't answer my call, ten separate times. At 8:07, finally received an automated prompt stating I was 30+ in the queue and could press 1 for a callback. They returned my call after half an hour, only to inform me they had no availability to see me. I'm suffering from persistent, intense pain due to a fractured tooth and urgently require powerful pain medication. I've been on their waiting list for more than three months. The healthcare system has completely deteriorated.

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