DT

Darren T. one year ago • From Google

Rating

Bad

Painful wait left me frustrated and ignored

I'm seriously contemplating finding a new healthcare provider. Just yesterday, I was experiencing significant discomfort. Their communication is strictly limited to online request forms. When they attempted to contact me 4.5 hours after my initial submission, I unfortunately missed their calls, which resulted in them abruptly closing my request and suggesting I dial 111 or wait until Monday. Given my specific health requirements, including relying on two hearing aids, I feel this medical practice falls short of providing comprehensive, attentive care.

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