RO

Robot O. one year ago • From Google

Rating

Bad

Paperwork Lost and My Health Ignored

Healthcare in the United Kingdom couldn't get much more incompetent than this practice. Their administrative errors are constant, with critical documents vanishing and crucial information mishandled. I personally endured a year-long delay, believing I was legitimately on a waiting list, when in fact the utterly negligent reception staff had simply failed to submit my paperwork. As of 2024, the situation has deteriorated further - the newly hired receptionists are bewilderingly clueless, and their automated phone system is an exercise in frustration, with wait times that seem endless.

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