The Beacon Health Group (Danbury)

Slow reaction times from the glacier, impolite personnel, and being directed to a malfunctioning website.

Directed to the website - it’s non-functional. Calling to schedule an appointment feels akin to playing the lottery, as it’s extremely unpredictable. My family has turned to a private online doctor,..

I'd rate this zero stars if possible. These physicians consistently disappoint me, and I've reached a point where I enter their office with zero expectations. I invariably end up paying out of..

Consistently impolite front desk staff

Scheduling a visit here is an absolute nightmare. Completely unacceptable!!

Attempting to book through a digital platform that goes offline and restricts access to standard business hours is incredibly frustrating! Is this system going to start taking vacation days and..

Hardly deserving of the title "Medical Practice," the process of securing a consultation here is utterly incomprehensible!!!!!

The unhelpful front desk staff were unable to schedule an appointment and suggested visiting the Colchester walk-in center, which is not suitable assistance for someone with heart failure who has a..

They have the potential to improve their concentration on patience.

One of the most frustrating experiences I've had with a doctor's office in Essex has been here. It's nearly impossible to connect via phone; when you finally manage to reach them, they often hang up..

I attempted to secure an appointment for the same day, only to discover that such slots were designated exclusively for patients requiring antibiotics. This raises a significant question: how can..

Absolutely dreadful experience, with scheduling an appointment being a nightmarish challenge and communication feeling utterly impossible. The staff display zero compassion or understanding, and the..

I feel compelled to praise Dr. Ahmed following our phone consultation today. She was attentive to my concerns, discussed my health situation in detail, and provided encouraging recommendations along..

Absolutely subpar service. I attempted to schedule an urgent consultation on February 28th, and was only presented with an appointment slot on March 11th. The front desk staff was uncomfortable and..

Terrible customer service, unkind front desk staff, and frustrating online forms that you must complete—only to find they are 'at capacity' by 11 am each day, preventing any submissions! If it were..

I'm experiencing significant challenges when attempting to schedule an appointment. The Danbury location doesn't offer in-person booking, and each time I attempt to complete their online request..

An absolute nightmare. Scheduling an appointment is futile, and their negligence and poor communication have resulted in numerous unresolved issues with zero accountability. The entire healthcare..

It seems this medical practice has lost sight of its fundamental purpose: serving patients. Their appointment scheduling is appallingly inadequate, with a system so unreliable it's practically..

Their urgent appointment number is not that at all a separate number but just puts you in the usual queue and then you are told to fill in an e consult form, even thought a private hospital said..

I appreciate the assistance I received regarding my eye problem during our recent interaction. The guidance provided was both helpful and prompt, which enabled me to visit the eye clinic and address..