Pallion Health Centre

The healthcare professional I saw today was incredibly kind and supportive. I was having a difficult time, and they made a real difference with their compassionate approach. They were absolutely..

Extremely disappointing experience.

Attended an appointment, left to travel elsewhere, and returned to find the wait had extended significantly. Upon enquiring about waiting times, received conflicting information from different staff..

This facility is part of Pallion Health Centre. The medical team offers both telephone consultations and in-person visits, with courteous and supportive staff members. Waiting times can occasionally..

Excellent practice. Appointments are always efficient and recently I've been able to get same-day telephone consultations. The entire team is wonderful and I cannot speak highly enough of the..

My child had blood tests taken at a local health centre today. During the procedure, a healthcare professional attempted to draw blood from the left arm but was unsuccessful after two attempts. The..

I had a wonderful experience at the walk-in centre today, with outstanding support from all the staff members I encountered. From the moment I arrived at reception through to my appointment,..

Securing an appointment has become increasingly difficult. Due to my work schedule finishing at 9am, I'm unable to call at 8am, and when I do manage to ring, I often wait for extended periods only..

Be cautious with parking arrangements when visiting for appointments. I attended an appointment and experienced a delay during check-in when another patient was addressing a parking charge they had..

Worst doctor's surgery in the area.

Attended this evening with my young child who had developed a skin irritation. The team were managing a heavy workload but remained genuinely kind and attentive throughout the visit with my little..

Excellent service from both the front desk team and clinical staff 👏

The waiting periods at this practice are excessively lengthy. Additionally, there are no refreshment facilities available for patients who may need a drink or snack during their visit, which is..

Excellent grasp of my circumstances and a genuine commitment to ensuring the best outcome for me. Every member of staff I've encountered has demonstrated professionalism alongside a warm and..

I found the overall conduct throughout the practice to be deeply unsatisfactory. I felt compelled to lodge a formal complaint regarding my experience. When I raised my concerns with the operations..

The receptionist displayed an unhelpful and dismissive manner during my visit.

I waited considerably longer than expected after being directed to attend by the out-of-hours service, as there were no routine appointments available. Upon arrival, I noticed many other patients..

Excellent experience overall. The reception staff demonstrated professionalism and discretion, and promptly directed me to the out-of-hours service where I received outstanding care.

I have been a patient at this practice for a considerable time. I believe the team members face significant workload demands, however I have consistently been able to access appointments or..

The worst medical professionals I have encountered. I am still waiting for an appointment that was scheduled months ago. The service has been disappointing.