Tudor Surgery
Rachel C. one year ago • From Google
Bad
Patches process left us frustrated and waiting
The management of this surgical practice for disabled children is incredibly frustrating. My child required medical attention, and the approach of cycling through various communication patches has become standard practice. While the actual doctors are excellent, the administrative process is completely ineffective. I submitted images only to be bizarrely directed to a pharmacy for assessment - what happened to seeing an actual physician?! My child needed direct medical evaluation, not a pharmacy consultation. You meticulously complete all the required documentation in these patches, then waste half a day waiting for a response, only to receive a message rejecting the appointment and forcing you to restart the entire process the next day. In my experience, the receptionists have been consistently unhelpful and contribute nothing to resolving the situation.
Submitted an inquiry on the PATCHES platform last night. Received a confirmation email stating a representative would reach out today. Got a callback at 1:15 PM from a physician. The doctor provided..
Tudor Surgery
Rip G.
Called for an urgent consultation at 2pm, connected with a physician at 5:15pm, and finally met with Dr. Malone at 5:35pm... incredible experience. The doctor took ample time, conducted a thorough..
Tudor Surgery
natural x.
Colleen, the receptionist at this medical practice, is a complete embarrassment. Her demeanor was utterly repulsive, displaying an arrogant and disdainful attitude towards the very patients she..
Tudor Surgery
Wayne F.
Scheduling an appointment at this place is impossible. Completely useless and a total waste of time - total nonsense.
Tudor Surgery
Sam T.
I'm thoroughly disappointed with a recent medical interaction. My partner submitted a standard prescription through their Patches system and attempted to discuss medication changes made previously..
Tudor Surgery
richie d.
I scheduled an appointment specifically with a Doctor - and only a Doctor, not anyone else! I arrived early, and was pleasantly surprised when someone invited me through. I thought, "Finally, some..
Tudor Surgery
Sue F.
My daughter is receiving treatment at this medical practice. Repeatedly, her health concerns have been essentially ignored. She constantly gets brushed aside without proper attention. Right now,..
Tudor Surgery
Julie C.
Tudor Surgery's pharmacist Julie has been absolutely incredible in supporting me through medication reduction. She called me, providing comprehensive guidance that significantly alleviated my..
Tudor Surgery
Mr S.
Patients are left without crucial medications for extended periods, with zero follow-up communication. Scheduled appointments go unacknowledged, and the front desk staff display appalling..
Tudor Surgery
C P.
Exceptional care from start to finish. I managed to secure a consultation exactly when I wanted. Every staff member was incredibly supportive and friendly. My daughter saw a new physician who was..
Tudor Surgery
Kevin M.
Completely appalled by the shockingly unprofessional and unhelpful staff. My simple request was to have my prescription transferred, but I was dismissively told it was already in their system and..
Tudor Surgery
best s.
A complete disaster with these healthcare providers who've been mishandling my prescription for months. I'm constantly receiving either an incomplete batch of medication or nothing at all every..
Tudor Surgery
Esmeralda E.
Absolutely abysmal service, I've relocated and reviewed my medical documentation, and barely any information has been documented. Completely inadequate when measured against my current healthcare..
Tudor Surgery
Tetyana D.
My spouse suffers from dementia and requires medication. Three days ago, the pharmacy informed me that the drug from a specific pharmaceutical manufacturer is no longer in production, necessitating..
Tudor Surgery
Steve M.
Extremely unsatisfactory encounter with Tudor Surgery. Their telephone triage approach seems promising on paper, but falls apart completely when actually implemented. There's an evident breakdown in..
Tudor Surgery
CS C.
Appalling service. Abysmal communication throughout testing. I was forced to pursue my own test outcomes independently. Referral for further examinations was neglected and remained unaddressed for..
Tudor Surgery
Joe A.
This is a complete disaster from top to bottom. Not a single thing goes correctly, and it's consistently, unequivocally terrible.
Tudor Surgery
Georgie B.
After relocating to this neighborhood a year and a half ago, I was initially wary due to my previous medical practice being terrible. However, Tudor Medical Centre has completely exceeded my..
Tudor Surgery
Trakker D.
Is this medical practice a financial scheme? Securing a direct consultation seems impossible, with phone appointments being a rare stroke of luck. I've visited the reception around a dozen times,..
Tudor Surgery
Joseph S.
Absolutely appalling service in this day and age! Their automated phone system traps you for a quarter-hour waiting to connect with a healthcare professional, only to abruptly disconnect with a..
Tudor Surgery
Paul G.