CW

Chris W. 2 years ago • From Google

Rating

Bad

Patchs healthcare system fails patients miserably

Patchs. An utterly chaotic booking system. Claiming availability from 7:45am, yet only online at 8am and offline again by 8:25am. I submitted a crystal-clear request for a doctor's consultation at the surgery, but was inexplicably assigned a 4pm nurse appointment at a hub. Then, I endured 28 frustrating minutes on hold, stuck at number 6 in the queue with no response. It's mind-boggling that anyone at Patchs even bothered to read my submission, as they clearly ignored every detail. Blandford, the continuous stream of one-star reviews should be setting off serious alarm bells for your organization.

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