JE

J E. 3 years ago • From Google

Rating

Great

Patience pays off with helpful medical service

I experienced a substantial wait of 48 minutes before my call was answered, which I anticipated given it was early Monday morning and likely a peak time for the practice. Once connected, the Receptionist was incredibly helpful and courteous. They provided me with the flexibility to choose between an in-person or telephone consultation, and I selected the telephone option. I was informed the appointment would be around 11 AM, and indeed, the Doctor called me at approximately 11:10. During our discussion about my ongoing medical issue, the Doctor promptly arranged to have my prescription sent directly to my preferred pharmacy. Despite the initial lengthy wait time, I was ultimately very satisfied with the service I received once my call was processed.

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