Station Road Surgery
J E. 3 years ago • From Google
Great
Patience pays off with helpful medical service
I experienced a substantial wait of 48 minutes before my call was answered, which I anticipated given it was early Monday morning and likely a peak time for the practice. Once connected, the Receptionist was incredibly helpful and courteous. They provided me with the flexibility to choose between an in-person or telephone consultation, and I selected the telephone option. I was informed the appointment would be around 11 AM, and indeed, the Doctor called me at approximately 11:10. During our discussion about my ongoing medical issue, the Doctor promptly arranged to have my prescription sent directly to my preferred pharmacy. Despite the initial lengthy wait time, I was ultimately very satisfied with the service I received once my call was processed.
Tara stepped in when I was struggling to schedule a medical procedure and successfully arranged an appointment at a convenient location. Her assistance was incredibly helpful, and I truly appreciate..
Station Road Surgery
Patience A.
Outstanding service quality that truly exceeded my expectations.
Station Road Surgery
Alva R.
Although scheduling can sometimes be challenging, the guidance, counsel, and medical care provided consistently meet an excellent level of quality.
Station Road Surgery
L A.
During my two visits to this medical practice, I found the personnel to be warm and hospitable. The reception area was spotless, and I was thoroughly satisfied with the medical consultation I..
Station Road Surgery
Michael W.
Throughout my decades-long relationship with Station Road Surgery, I can confidently affirm that the reception team has significantly enhanced their approach, now being both cordial and streamlined...
Station Road Surgery
PLS R.
I thoroughly enjoyed my interactions at West Wickham Station Road Surgery. My doctor has been readily available and compassionate in addressing my needs. The entire medical team demonstrates..
Station Road Surgery
Andrea A.
The front desk team is delightful. They consistently go above and beyond to assist patients. Recently, Karen was especially kind in helping me schedule an appointment. I've been a loyal patient at..
Station Road Surgery
Kathryn W.
Throughout my three decades as a patient at this medical practice, they consistently demonstrate exceptional dedication to patient care, particularly during difficult circumstances. The entire team,..
Station Road Surgery
Aria A.
Unquestionably the most terrible medical practice in the region. Absolutely no concern for patients, physicians are solely focused on quickly dismissing you during appointments, and the front desk..
Station Road Surgery
Antony A.
Impossible to book a slot no matter how hard I try or what I do
Station Road Surgery
Joanna B.
Extremely satisfied with the surgical procedure I underwent. The results have exceeded my expectations and I'm genuinely thrilled with the outcome.
Station Road Surgery
Jeff T.
I underwent a personalized medical consultation and was thoroughly impressed by the entire process. The physician and medical team displayed exceptional professionalism and demonstrated remarkable..
Station Road Surgery
Suzie L.
I've been thoroughly delighted with the exceptional care and attention I've experienced at this medical practice, from the welcoming front desk staff to the knowledgeable and compassionate doctors.
Station Road Surgery
Loumtouri T.
These general practitioners are absolutely terrible... pure frustration... they completely ignore your concerns, no matter how many times you try to explain, ultimately leaving you furious because..
Station Road Surgery
Niamh S.
Karen consistently demonstrates exceptional dedication to both myself and my loved ones. I'm incredibly appreciative of how she eliminates any potential anxiety! Dr Boateng was equally..
Station Road Surgery
Martin R.
Contrary to the typical pattern of reviews that emerge from negative experiences, I want to share a positive perspective. Upon transitioning to Station rd surgery, I've been thoroughly impressed by..
Station Road Surgery
Angel L.
Extremely unprofessional and discourteous personnel. Completely unhelpful and lacking understanding of mental health issues. The medical professionals demonstrate a total absence of compassion for..
Station Road Surgery
Rebecca H.
This medical practice has significantly improved its performance - truly excellent service. Scheduling an appointment or consultation is straightforward, whether you book ahead or call in the..
Station Road Surgery
tony t.
Superb and outstanding assistance provided by Emilia in her effort to comprehend and untangle the complex NHS information tied to a previously removed email address deeply embedded in the system...
Station Road Surgery
peter l.
Exceptionally outstanding care from the front desk staff and medical professionals I've interacted with...
Station Road Surgery
Antepli A.