The Gables Medical Group

A healthcare professional has provided care to me and my family for over two decades, consistently demonstrating efficiency, thoroughness, and a warm, personable approach with genuine humour. This..

I attempted to schedule an appointment but was informed by reception staff that bookings must now be completed through the online system. When I requested to arrange this by telephone instead, I was..

The medical care provided at this practice is generally of good quality, but there are concerns about the reception area that warrant attention. Some members of the front desk team can come across..

I have been a patient at this practice for approximately 26 to 27 years, along with members of my family. I must respectfully disagree with some of the negative comments I have read, particularly..

I found the customer service experience quite frustrating. When I called, I felt dismissed and was repeatedly directed to use the website instead. However, not everyone prefers to manage things..

I attempted to book a routine appointment for my son by phone, but was informed that all bookings must be completed online. When I mentioned that I was experiencing numbness in my hands, I was..

The reception staff could benefit from improved communication skills and training in handling interactions with patients who have mental health concerns. On several occasions, I've ended calls..

I found that despite allowing considerable time for the appointment, the medication arrangements were not completed as needed. This has resulted in me being without a prescribed medication that I..

The entire team and all healthcare professionals are excellent, always willing to go above and beyond to provide support and assistance.

I genuinely don't understand why rudeness towards staff is considered acceptable. The team members are doing their utmost and frequently encounter individuals who are discourteous. Criticising the..

It would be helpful if the telephone service were more responsive rather than disconnecting calls.

Visited the dental practice located within the facility and received outstanding service. The environment was immaculate and well-organised, with no waiting time experienced. Excellent experience..

I have consistently had positive experiences at The Gables whenever I have needed their services. Today's visit was equally satisfactory. I attended for a routine screening appointment and was seen..

Consistently outstanding experience as a patient.

The practice does not offer telephone appointments and is unwilling to manage ongoing prescription requests. There were concerns about communication with external healthcare providers regarding..

The medical staff were pleasant and welcoming, and the waiting area is well-equipped with entertainment options for children.

After receiving a letter requesting an annual respiratory review, I contacted the practice to schedule an appointment with the nursing team. When I called the following day, I waited over half an..

The doctors at this practice are unhelpful and seem unconcerned about patient care. It is very difficult to get an appointment to speak with a GP. My family member has been waiting several days..

Excellent service at this practice. I have been a patient here for several years and have consistently received outstanding care from the entire team.

I had a very satisfactory telephone appointment. The advice given was beneficial and I felt my health concern was addressed in a helpful and constructive manner. I have subsequently been referred to..