Oakfield Surgery
Donya B. 2 years ago • From Google
Bad
Patronising gp made me feel unheard and anxious
I've been a patient at this practice for around 2 years and ultimately decided to switch providers. The primary issue was Dr. Anthony Sheanon (or Tony Sheanon), who I was consistently assigned to despite requesting alternative doctors. His communication style was incredibly condescending - while potentially suitable for children, it was wholly inappropriate for adult patients. I perpetually felt dismissed and invalidated. Dr. Sheanon consistently seemed to believe I was exaggerating my symptoms, forcing me to provide extensive explanations which he would routinely minimize. His approach was deeply anxiety-inducing. Moreover, he would interrupt me to criticize my eye contact, claiming I must look directly at him while speaking. This was particularly ironic given that his manner was precisely what was causing my nervousness. As a medical professional, he should have demonstrated more sensitivity towards patients with anxiety or conditions that might make direct eye contact challenging. The NHS is notorious for misdiagnosis and patient dismissal, and my experience epitomized this problem. Upon changing practices, my new GP immediately ordered the blood tests for allergy symptoms that Dr. Sheanon had repeatedly refused. When I previously requested these tests, suggesting potential immune system issues, he had mockingly dismissed my concerns as paranoia. My new healthcare provider was astonished these tests hadn't been conducted earlier. While I had no issues with other staff, Dr. Sheanon was singularly responsible for my departure and has unfortunately instilled a lasting anxiety about discussing medical concerns with healthcare professionals.
I was appallingly mistreated by the receptionist, MP, today Who gives her the right to dismiss my concerns about menopause, high blood pressure, and other health issues, claiming it's not urgent and..
Oakfield Surgery
Chris2020 C.
Regrettably, the skilled and compassionate doctors at this facility are undermined by the discourteous and unprofessional behavior of the front desk personnel.
Oakfield Surgery
RB R.
When you navigate to the "feedback and complaints" section on their website, it indicates they plan to cease operations by June 2022—which was 9 months ago. I believe that single detail speaks..
Oakfield Surgery
sevgi s.
The blood test service is completely ineffective. A full month has passed and I still haven't received my results, forcing me to undergo another test. The irresponsible and apathetic staff are..
Oakfield Surgery
Paul O.
The team here is incredibly welcoming and supportive, and their recent relocation to a new facility is truly impressive. Absolutely deserving of a perfect rating.
Oakfield Surgery
Federico P.
Consistently accessible and eager to assist. They've consistently demonstrated remarkable efficiency in coordinating all my required tasks.
Oakfield Surgery
Miranda M.
Urgently seeking medical consultation, but once again, scheduling proves impossible. Battling an excruciating kidney stone, I've requested a scan with no appointment in sight. Unable to secure even..
Oakfield Surgery
christiana w.
The front desk staff display an appalling lack of professionalism and basic courtesy. Their interpersonal abilities are nonexistent.
Oakfield Surgery
Hettie D.
I'm puzzled by the single-star ratings because my experience has been entirely different. Since becoming a patient here, I've found the staff incredibly supportive and efficient for both myself and..
Oakfield Surgery
Razia B.
Are various physicians, particularly those of Bengali origin, finding their profession monotonous due to repetitive patient interactions?
Oakfield Surgery
Hadiza D.
The medical staff's approach to patient care is shockingly callous and deeply troubling, falling far below any acceptable standard of human compassion and respect.
Oakfield Surgery
Donya B.
I've been a patient at this practice for around 2 years and ultimately decided to switch providers. The primary issue was Dr. Anthony Sheanon (or Tony Sheanon), who I was consistently assigned to..
Oakfield Surgery
Dylan S.
Competent medical professionals. Extremely poor administrative personnel.
Oakfield Surgery
Elle L.
During the pandemic last year, I was informed to use online booking for appointments, seemingly reducing workload for the NHS GP staff. However, when attempting to book online this week, the system..
Oakfield Surgery
maryann d.
The procedure was fairly standard—nothing exceptional, but not problematic either.
Oakfield Surgery
Elizabeth W.
Getting an appointment at this medical practice is a potentially life-threatening ordeal. Their level of indifference is absolutely shocking!
Oakfield Surgery
Nadia Y.
Satisfied at the moment. The employees are courteous and accommodating.
Oakfield Surgery
Eleanor P.
Phone connection is consistently problematic, with successful calls being the exception rather than the norm.
Oakfield Surgery
Laura M.
I've been a part of the Oakfield community since 2021, and throughout this time, my children and I have consistently enjoyed wonderful experiences. We truly appreciate all the exceptional efforts..
Oakfield Surgery
Joao P.
The only way to secure a same-day appointment is by calling the surgery between 8 and 9 in the morning, with no option to book ahead for other days. Their scheduling process is incredibly..
Oakfield Surgery
Nana M.