Windhill Green Medical Centre

I recently spoke with a pleasant receptionist over the phone who was courteous and attentive throughout our conversation. While I can only comment on this particular interaction, I've found that..

The reception team and clinical staff have been incredibly supportive and generous with their guidance whenever needed. I'm very grateful for their assistance.

I recently attended an appointment for a routine vaccination. I was thoroughly impressed with the experience. My appointment slot was scheduled for early morning, and upon arrival I found a..

Today was my first appointment at this practice and I have to say, I was very impressed. The waiting area was calm and pleasant, and the clinician was excellent. I'm really pleased we made the..

I have been unable to reach the practice by telephone despite multiple attempts over an extended period. There is no voicemail system in place to explain the lack of response. After persistently..

The reception experience fell short of expectations.

My appointments have been cancelled on two separate occasions, and while I recognise that staffing challenges can occur, I found the situation frustrating. When I contacted the practice, I was..

I have experienced delays with the repeat prescription service. On multiple occasions, I have attended to collect items only to discover that essential supplies have not been ordered in advance...

Not a satisfactory experience. I contacted the practice in August regarding a routine procedure before relocating and was informed they could not accommodate this until after a certain date. I..

I recently attended an appointment for my flu vaccination and found the experience to be remarkably well-organised and efficient. The service provided was excellent.

I feel this practice does not prioritise patient care to the extent that would be expected. Obtaining straightforward clarification about follow-up procedures often proves challenging. I have..

I have been a patient at this practice for a considerable time, but I am quite dissatisfied with recent developments. Obtaining face-to-face appointments has become increasingly difficult, and I..

Extremely supportive clinical staff members.

I have been attempting to contact this practice for over an hour due to concerns about my unwell child. On multiple occasions, my calls have been disconnected while I was waiting to speak with..

After waiting over an hour to reach a receptionist, I was greeted with a request for my date of birth rather than a friendly acknowledgement. When I enquired about available vaccinations, I was..

The reception team's approach to handling mistakes appears dismissive and defensive. When an appointment that was arranged verbally could not be located in their system, the team declined to review..

I recently visited the Windhill practice and found the team to be very pleasant and welcoming. The clinician I saw was excellent and provided me with good care. I'm very grateful for the experience.

I'm quite disappointed by the changes at this practice. Following the recent merger, I've found it increasingly difficult to reach anyone by telephone. During a specific morning period today, I..

I have been a patient at this practice for a considerable time and have consistently encountered skilled and capable medical professionals. The reception staff demonstrate excellent responsiveness..

This practice has been very disappointing. I attempted to book an appointment regarding mental health concerns but was informed they were unable to see me. Despite expressing that I was in distress,..