The Peel Medical Practice
Sarah one month ago
Bad
Appointment
BadReception
AverageCleanliness
AverageCare
BadRespect
BadSeen On Time
BadPEEL WORST GP EVER
I made an appointment for my teenager last week. The gp didn't even listen just kept pushing previous meds tried & failed. She also Failed to listen to my child & so I had to advocate for them. We Left with more questions than answers. At the end of the above appointment I'm ( mum) am asked to stay back while this gp starts talking about my health. Thus, Violating the reasonable adjustments previously placed. Therefore, Over stepping professional boundaries . I have submitted a first formal complaint about the above. As I have sent numerous e mails. Eg pleading for my requested reasonable adjustments. I had no choice but to reach out to PEEL again today about sedative meds prior to requiring urgent dental treatment. I explainned at 8.55 am. Reception Said they'll see & let me know. By 5pm. No call back .I called peel at 5pm. Was informed my request for a sedative was declined. But no one bothered to inform me. Was just left waiting ALL DAY in pain. So now I'm unable to seek urgent dental care. I did eventually speak to a gp who wasn't a great support. In the end he prescribed a anxiety medication Buspiripne however, this medication isn't even a sedative & takes weeks to even work for general anxiety. He said it would help, he either wasnt honest, fobbed me off or didnt have the knowledge. So now I'm left with no medication, & in severe dental pain. Maybe a side effect from new mh meds too. But This wasn't even explored. All this, Even though I'm classed as vulnerable & have numerous formal mh diagnosis & current difficulties. Gp also know i have a severe needle phobia too. Apparently this surgery can't prescribe sedatives for severe anxiety / needle phobic but my last GP had no issue. So TODAY/ SAME DAY I have NOW removed both my children from this practice. Not good enough at all. All trust now gone. I will stay because i won't be reaching out again. I now want to be left completely alone. & never have to speak to peel gps again. Despite all my issues. The 2 GPS i/ weve seen havent been the best. & after Only seing 2, but issues with both. That's enough for my children. The two Gps seen. Very little understanding, poor communication skills lack of patient support. Worst gp ever.
My mum attended an appointment with a clinician at the practice. The healthcare professional demonstrated attentiveness and a friendly manner. The consultation was genuinely helpful. We are grateful..
The Peel Medical Practice
Jennifer I.
I had a blood test but found the results unclear. I requested that someone contact me to discuss them. A member of the clinical team called me within a couple of hours, took time to go through the..
The Peel Medical Practice
Nicola N.
The practice staff are wonderful, always make time for appointments, and provide excellent support!
The Peel Medical Practice
Karina R.
I have consistently had disappointing experiences at this practice. Obtaining an appointment presents considerable difficulty, and once secured, the consultations have not met my expectations. In..
The Peel Medical Practice
Monika M.
The doctor at this practice is excellent and very professional, and I always feel that I am receiving care from someone I can trust.
The Peel Medical Practice
Sarah
I made an appointment for my teenager last week. The gp didn't even listen just kept pushing previous meds tried & failed. She also Failed to listen to my child & so I had to advocate for them. We..
The Peel Medical Practice
Jojo G.
I just wanted to commend the practice for their exceptionally prompt responses the last couple of times I've requested medication. Sometimes it can be challenging to secure appointments or reviews..
The Peel Medical Practice
Lauren H.
Had a blood test at the clinic and the staff member was very pleasant and efficient, completing the procedure quickly.
The Peel Medical Practice
jeff p.
The practice has experienced a decline in quality recently.
The Peel Medical Practice
Annmarie K.
The parking facilities were extremely problematic.
The Peel Medical Practice
GayeAnne M.
I have consistently had positive experiences with the medical and pharmacy services, with no issues to report.
The Peel Medical Practice
Colin J.
The healthcare professional at this practice is consistently thorough in their explanations and I felt I received very good care during my visit.
The Peel Medical Practice
Hanine H.
The quality of care at this practice appears to have declined. I seldom require GP services, but on this occasion I waited approximately two weeks for a scheduled telephone consultation within a..
The Peel Medical Practice
Amanda H.
The wait time for test results has been longer than expected compared to previous experiences elsewhere, with over a week passing without receiving the outcomes.
The Peel Medical Practice
Michelle E.
I received a comprehensive examination and was provided with helpful guidance along with the appropriate medication for my needs. I am grateful for the care I received.
The Peel Medical Practice
Katrina K.
I felt spoken to as though I had made a mistake by the management team, despite simply following guidance provided between different services. There seemed to be a misunderstanding about the role of..
The Peel Medical Practice
Stephen P.
This medical practice fell short of expectations. My brief time as a registered patient was sufficient to identify significant shortcomings in the service provided.
The Peel Medical Practice
Lisa O.
The staff at this practice are excellent, including the receptionists, doctors, and nurses. I have consistently had positive experiences and regularly recommend this practice to others. The team..
The Peel Medical Practice
julie m.
I was fortunate to join this practice just over a year ago after needing to transfer from my previous surgery due to a change in my employment circumstances. Throughout my time here, I have..
The Peel Medical Practice
Valerie L.
I arrived later than expected for my appointment, which is not typical for me. Upon realising the time, I promptly made contact to inform the practice. The call took several minutes to connect,..
The Peel Medical Practice
Andrej M.