Swarland Avenue Surgery

The entire team, including front desk personnel and clinical staff, demonstrated friendliness and professionalism throughout my visit. I have no complaints about the service provided.

I would give this practice a very low rating if possible. Finding appointment slots is extremely difficult, with availability either months away or seemingly non-existent. The practice does not..

A piece of advice for a female GP there - Patients are not 'agendas' to plough through. Patients don't like 'pushy' Doctors. Patients are not to be dismissed. Patients have feelings, rights,..

Wonderful staff across the board! The reception team, administrative personnel, nurses and clinician all demonstrated genuine helpfulness. We are fortunate to have access to the NHS and this..

Throughout my time as a patient at this practice, I have consistently had a positive experience. The team members have always been friendly and welcoming, and I have found it straightforward to book..

A wonderful medical practice with genuinely caring healthcare professionals.

I had a very negative experience when attempting to schedule an appointment over the phone. After receiving several letters from the NHS encouraging me to book a consultation, I decided to call the..

What a wonderful experience. I rang today with a question I anticipated would require considerable time to resolve, but the reception staff member was fantastic and managed to address everything for..

I was under the care of a clinician at this practice. Without going into specifics, their conduct caused me considerable distress over an extended period. I found myself in an unusual situation and..

I have been attending this practice for over a decade, and today's experience left me feeling profoundly undervalued, overlooked, and treated as though I were an imposition. This represents a..

I recently registered with this practice and have found the team to be consistently helpful whenever I've made contact. During a recent call, one member of staff was particularly friendly and made a..

was under the care of a female Doctor there. I am female - this is mentioned for a reason. Let's not be too 'specific' but suffice to say her behaviour/actions in person + in other evidenced ways..

I recently registered with this practice and when I visited to request an appointment, the reception staff asked about the reason for my visit. They explained that appointments needed to be booked..

Five stars for the reception team and nursing staff. One star for a particular clinician whom I have repeatedly requested not to see. I felt that the care provided did not meet the standard I would..

The online appointment booking system is extremely frustrating, with waiting times of at least a month, and you still need to call first thing in the morning to check for any available slots. The..

I have remained with this practice despite numerous ongoing operational difficulties. While the clinical staff are pleasant during consultations, certain administrative personnel have displayed..

It is highly recommended that patients sign up for 'type 1 opt out of data sharing' to prevent their data being used for purposes other than direct care. The new GP 26/27 contract is relevant. Get..

I was extremely disappointed with my experience at this surgery. The mental health support available was very limited, and I felt dismissed during my consultation. This occurred over two years ago..

Poor experience with the reception staff and difficulty obtaining a required document following a period of ill health. When requesting the paperwork, I was told an appointment would be necessary to..

I recently became a patient at this practice and have been very satisfied with the care provided. The entire team has been friendly and welcoming, and appointments run efficiently with minimal..