The Coatham Road Surgery
CH
Christine H. 7 months ago • From Google
Bad
This facility should be shut down and likely will be soon by the regulator. How it remains operational is bewildering. There has been no improvement and nobody appears to care, with constant excuses and dismissive responses. I deeply regret registering my father, son, his partner and my young grandchildren here. When my parents relocated and registered with this practice, my mother was never seen during the three months following the move and passed away without receiving a medical consultation. She might have lived longer had she been seen by a healthcare professional. My father has been seen once in six years. He apparently considers himself too important to see most patients. Our previous GP saw my mother regularly given her serious health condition. My father is now unwell and likely to face serious consequences because this practice shows no urgency about anything. My father has had a respiratory infection since late April and is scheduled for imaging on May 26th. This is unacceptable. You must repeatedly contact them and insist on everything or nothing gets done, and even then they move slowly. If his condition worsens, we will pursue legal action and ensure this practice is closed so it cannot neglect others. It is unfortunate we cannot give zero stars. Update: My father is now seriously ill from kidney complications because this practice failed to manage his consistently elevated blood pressure. They also never informed him of a significant respiratory condition. The regulator has inspected them again. Consider registering elsewhere instead. We will see you in court. My father is now receiving dialysis three times weekly due to this practice's failure to provide proper care. It is beyond comprehension why the regulator has not completely closed this facility. If you are registered here, leave. If you are considering registering, do not and go elsewhere. Read the numerous negative reviews. Update: My father has passed away.
J J.