CF

C F. 6 years ago • From Google

Rating

Bad

Persistent patient battles terrible healthcare scheduling nightmare

I scheduled a cervical screening and endured four failed attempts to complete the test. Each visit came with a different excuse: computer system malfunctions preventing my examination, an incorrectly recorded appointment date and time, and most frustratingly, the final instance where the nurse simply left while I waited for an hour. After three months of persistent challenges, I eventually underwent the screening. The entire experience was appalling. Not a single apology was offered, which was particularly galling given the concurrent public health campaign encouraging women to get screened, despite making the process incredibly difficult for patients like myself.

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