West Town Surgery
LB
Lynda B. one year ago • From Google
Excellent
I recently experienced a persistent cough and went through several investigations including multiple samples, imaging scans, and respiratory function testing, along with a number of antibiotic treatments. Although the cough persisted, my final sample came back negative for infection. I decided to seek a second opinion from a respiratory specialist who identified a post-viral cough, which they explained could take several months to resolve given how long I had been experiencing symptoms. I shared all my medical records and previous treatment plans with this specialist, who expressed considerable satisfaction with the investigations and management I had received from the practice, commenting that the care had been thorough and well-coordinated. I was equally impressed by the practice's commitment to investigating my symptoms comprehensively. Throughout my care, I have consistently received excellent treatment from all members of the team, including the welcoming reception staff, administrative team, clinical practitioners, and clinicians, who have all demonstrated professionalism and attentiveness. I am very grateful for the care I received.
Jane D.