Edith Cavell Practice
James B. one month ago • From Google
Bad
Pharmacist dismissed asthma concerns during callback
I arranged a callback appointment due to a respiratory illness that had progressed to affect my chest. During the call, I received advice to use over-the-counter remedies, which I followed for approximately ten days. When I mentioned my respiratory condition, there was a disagreement about whether this applied to me. The staff member suggested this might be because my medical history hadn't been fully transferred as a new patient to the practice. I felt my account was not believed, which was disappointing. The overall handling of my concern left me frustrated. I have decided to seek alternative care through urgent services instead. I do not intend to return to this practice.
Very happy with my visit, thank you very much to the clinician who saw me, they were very kind and patient with me.
Edith Cavell Practice
BRIGHT O.
I would appreciate it if I could continue seeing the same healthcare professional. They have been consistently kind and empathetic throughout my visits. Thank you.
Edith Cavell Practice
Just M.
The clinician I saw was very professional and provided excellent service, making me feel genuinely listened to, which is something I find refreshing. I would be delighted if they could become my..
Edith Cavell Practice
carly c.
The diabetes specialist nurse was very professional, easy to communicate with, and thorough in their approach. They deserve high praise for their service.
Edith Cavell Practice
Margaret B.
Yes, very good care and attention to my needs. I was referred to the emergency department, which was helpful and much appreciated. Thank you.
Edith Cavell Practice
Manu B.
I registered with this GP practice several months ago and have been very pleased with my experience. Whenever I've required an appointment, booking has been straightforward and efficient, with..
Edith Cavell Practice
Richard D.
A pleasant and supportive experience, much appreciated!
Edith Cavell Practice
SS B.
Extremely pleased with the service received
Edith Cavell Practice
Valerie J.
The healthcare professional I saw during my recent appointment demonstrated professionalism throughout. They made eye contact when I arrived and offered an apology for the wait time. During our..
Edith Cavell Practice
Sila G.
Extremely satisfied with my visit to the practice. The appointment was conducted with care, ran smoothly, and started on time.
Edith Cavell Practice
Normi L.
I have been registered with this surgery for the past three years and am very satisfied with the service provided. I have particularly appreciated the consistent support I have received from a..
Edith Cavell Practice
Diana C.
The receptionist who assisted me over the phone was very kind and helpful. They demonstrated patience and provided excellent customer service — it was reassuring to notice the surgery's standards..
Edith Cavell Practice
chaitra n.
A member of the nursing team was excellent in their work. The clinician who was originally scheduled to see me was unavailable, and another nurse very kindly agreed to see me instead, despite having..
Edith Cavell Practice
Beatrice C.
The nursing staff member I saw was excellent. I've been attending appointments for years, and they have consistently demonstrated professionalism, helpfulness and a friendly manner.
Edith Cavell Practice
Tim A.
The healthcare professional I saw was very nice and extremely helpful.
Edith Cavell Practice
james b.
I arranged a callback appointment due to a respiratory illness that had progressed to affect my chest. During the call, I received advice to use over-the-counter remedies, which I followed for..
Edith Cavell Practice
Paul F.
A new online healthcare services platform has recently been introduced and appears to have promising features. However, it appears that a number of patients did not receive the access credentials..
Edith Cavell Practice
Kee-yen T.
Efficient, helpful and great with patients I feel confident when attending appointments at this practice
Edith Cavell Practice
Arise A.
The appointment was conducted in a highly professional manner, and I felt at ease throughout the examination.
Edith Cavell Practice
Philip E.
The usual thorough approach to testing and enquiries was followed.
Edith Cavell Practice
Juan G.